Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 22, 2021

Very good app, simple to use and excellent support (James Yotpo). Would highly recommend using Yotpo

Dr Will's
United Kingdom
Over 3 years using the app
Edited December 4, 2024

Reymon Alvero N. Did an outstanding job helping sort out some issues I was having with reviews displaying properly. He was very helpful!

Spleash Your Leash
United States
Over 3 years using the app
December 12, 2014

nice little app but help the shop to be more closer with the existing and perspective customers!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app
January 21, 2021

In my opinion, the best rating app. Many thanks also to Noren from the support team, my question was answered already 1 hour later helpful!

fashionall.de
Germany
Over 3 years using the app
Yotpo replied January 26, 2021

Thank you for your feedback!

May 4, 2023

Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.

Smart Bamboo
Mexico
Over 3 years using the app
June 7, 2021

thanks a lot for your patient and help. Trying you best to fix all the questions i have.
Your good service makes me think that I should pick yotpo.

WEMUG
Hong Kong SAR
Over 3 years using the app
June 23, 2021

Jo lorenz really me out when I had issues with installing the star rating! Amazing customer service, very fast and very informative!!! Great customer representative. Thank you Jo for your help!! :)

Marfia Beauty
Australia
Over 3 years using the app
June 14, 2022

Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.

zeaetsia
Romania
Over 3 years using the app
February 13, 2021

Great customer service. Thanks so much Anne for helping me setting the app up!!! Highly recommended

Sebbie's Craft
Canada
Over 3 years using the app
September 14, 2021

I use Yotpo to learn how my customers feel about their purchase. It is very easy to integrate and the price plans are manageable for small businesses, which is a plus. Also, the customer service is next level. They ensure that all your questions are answered and that you feel comfortable using the platform to achieve your goals. Love it!!

Shop Kloset Essentials
United States
Over 3 years using the app