Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 8, 2023

Best UGC Management, Reviews and Loyalty app around.

Mode Society
United Arab Emirates
7 months using the app
January 5, 2015

worth the time and money spent. A Great add on to your website. Gives your new visitors confidence in your company

with Christes
India
7 months using the app
Edited January 9, 2024

Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App.
Jackie
AlTerra Retail

AlTerra Retail, LLC
United States
7 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

Edited January 13, 2024

Daniel was fantastic and helped me uninstall the old review app version 2 on my site. So quick and professional. Thank you so much for your help yet again. Yotpo support is amazing

Cleansmart
New Zealand
7 months using the app
June 17, 2023

Joian Z. was very helpful :)

I need to write 100 characters so I am just trying to fill characters thanks

c’est Hummus!
Canada
7 months using the app
November 13, 2023

I have been really loving Yotpo since I installed it a few months ago, and my customers have too.

I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.

Flora 1761
United States
7 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

November 24, 2013

great app would def recommend to others its a great way to get peoples confidence up to purchase and great for seo too

Slyde Handboards - Bodysurfing Handplanes / Handboards
United States
7 months using the app
January 13, 2023

Yotpo is perfect for managing and showing reviews. I needed some customisation and Ronel from the support team helped me immediately. Highly recommended app.

Rynce
Australia
7 months using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

May 1, 2013

What a great App! Love how it integrates itself in to my company facebook page as well. I don't even have to do anything with it. My customers took advantage of this right away. Give my company much more street credit now.

This REALLY is a great and easy to use app. Best of all, it is of no charge. Can't beat that now can you?!?!?

The NATO Strap Co.
United States
7 months using the app
October 18, 2023

Great app. Very effective. Very glad to have installed it. Have not had any app-related issues. I have reached out to support a couple times for help customizing widgets according to my Shopify theme. James and Warly were both very helpful and quickly addressed my concerns.

GAIDAMA
United States
7 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!