Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 7, 2022

Fantastic customer service, very helpful! Amazing app to help increase conversion and reasurrance to customers

CladdTech
United Kingdom
Almost 4 years using the app
October 26, 2020

Jo did an amazing job, solved my issue within a couple of minutes! The support was EXTREMELY fast and answered every question amazingly.

Viasox
Canada
Almost 4 years using the app
Yotpo replied October 26, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly now. We'll definitely pass on your kind words to Jo.

Edited September 5, 2019

customer service is terrific responses are always timely, the app appearance looks good and works great!

Mermaid Life
United States
Almost 4 years using the app
Yotpo replied September 18, 2019

Hey Mermaid Life! So happy you are enjoying Yotpo. Thanks for leaving us a review :)

July 3, 2021

This app is wonderful! first of all I would like to start with compliments to Sheen (Customer Service). It took him about 2 hours to set everything up the way we wanted it. He patiently took the time for this.
We are very grateful for that and thank you!

Mygainz
Netherlands
Almost 4 years using the app
February 23, 2022

Great customer support. I had issues seeing the widget on an unpublished theme I was working on for our website and Orly not only fixed the issue but also provided details for where the change was made.

neatfreak
Canada
Almost 4 years using the app
February 3, 2021

Mary Ann was super helpful. I was confused on my widget installation, not only did she explain, but she solved the problem for me.

Luca Love Bracelets
United States
Almost 4 years using the app
May 18, 2022

Very useful app in establishing confidence in your products and service. Customer service is also good.

Bodyboard-Depot
United Kingdom
Almost 4 years using the app
March 29, 2021

The best thing I ever done was download this app. It’s fantastic. Customer support is very responsive. I had a little issue because I updated my theme and Manny really helped me out. Actually fixed it all for me and done some more. Easy 5 star to give. Thanks again to Manny

Giftworks
Ireland
Almost 4 years using the app
September 28, 2015

Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.

Paracable
United States
Almost 4 years using the app
February 19, 2022

Howell Keith was an amazing help to me! I love Yotpo and always want to integrate it when I change my theme! It's always so difficult but the support staff makes it so painless for me! Super responsive and quick to fix my issues!

Iconyx Cosmetics
United States
Almost 4 years using the app