Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

September 28, 2015

Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.

Paracable
United States
Almost 4 years using the app
February 19, 2022

Howell Keith was an amazing help to me! I love Yotpo and always want to integrate it when I change my theme! It's always so difficult but the support staff makes it so painless for me! Super responsive and quick to fix my issues!

Iconyx Cosmetics
United States
Almost 4 years using the app
June 11, 2021

James is very helpful and assisted me with all my questions with the app. He was able to answer my questions professionally. Thank you

UVM Collection
United States
Almost 4 years using the app
March 16, 2023

Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !

GazzybyGazzo
United States
Almost 4 years using the app
August 16, 2016

This app helped us create a steady stream of revenue from our customers, encouraging them to buy more, and offering them discounts for their reviews.

Myeyecolors
United States
Almost 4 years using the app
March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Cooltiva
Chile
Almost 4 years using the app
March 22, 2019

I reached out to Yotpo for a question I have in mind regarding my subscription.. One of their representatives, Pauline, was very timely and accommodating in responding to me.. Thank you..

ecoMaster Store
Australia
Almost 4 years using the app
Yotpo replied March 27, 2019

Thanks for the feedback, ecoMaster! Glad to hear you got the help you needed from our team :)

Edited October 10, 2020

i am getting the best out of it as automatic email review is the best part and i got one 5 star review already , highly recommended, good customer support

Home Apparel Online
United Kingdom
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're really happy to hear you're loving Yotpo and that you're already seeing results!

Edited May 5, 2016

I like the app. Works fine. I am a one woman operation, artist, and selling original art online via shopify and the app works without me having to spend too much time on it. No complains. I have the free version all I can afford right now. Thanks for giving us this great app at no charge.

Fabulous Art
United States
Almost 4 years using the app
July 8, 2014

This is a GREAT app for our online store! It's easy to integrate and use!

Holsted Jewelers
United States
Almost 4 years using the app