Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Bye Dry Eyes
United States
6 months using the app
July 24, 2023

Allen M. has helped us out heaps!
Great app, with easy integration and fast customer service.
Overall, would recommend to anyone starting up a store.

CREATIVE HAIR PRODUCTS
Australia
6 months using the app
February 27, 2014

Yotpo is really helpful. It drives traffic to your website and it helps improve people's trust in your business with reviews.

Chavin
United Kingdom
6 months using the app
January 10, 2015

Very helpful customer support. I didn't like the way that the widget displayed on my website and they took over and made it look great. Nothing better than great customer service. Without their support, I would have moved on to a different option. I really like how seamless this app is. Very easy to use and manage.

Family Storehouse
United States
6 months using the app
March 29, 2013

Wow!!! Thank you Yotpo for the amazing app and offering it for free. We are a start up company with capital that needs to be placed in all the right places. Works perfect and I love that we can verify if reviewers actually purchased from our site.

Glitz Whitening LLC
United States
6 months using the app
June 15, 2023

Allen was really helpful with my request and very patient with me which I really appreciated a lot! Great app also

Beauty Run
Canada
6 months using the app
April 26, 2023

Yotpo has great interface and have great customer support team especially their support team member simoun francis . He is a great guy who helped me a lot . Thanks Yotpo

Brillante Clothing
Pakistan
6 months using the app
January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

October 3, 2023

Joian Z. was super helpful! Helped me upload site reviews from another site. Was very thorough and answered all my questions quickly!

RockmarqRings
United States
6 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

November 12, 2023

Amazing app and great customer support from the team!

ZUJeans
Canada
6 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!