Reviews (7,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Great App, very intuitive design, and simple self-service set up.
The support team is friendly and replies fast!
Thank you so much for leaving a review. Glad to hear the installation went smoothly and you're up and running!
Anne in customer service was incredibly helpful and generous with her time. She followed up with me directly to provide additional information she did not have access to at the time of our live chat. Great service and very much appreciated!
Thank you for leaving a review. We're happy Anne was able to help you with and get you up and running.
Excellent customer support, very prompt and accurate and helpful. Needed to know how to add the logo and the pricing plan and got all the details accurately.
Arven S. had great knowledge and very helpful for all the questions I had. Very patient and informative.
Stephanie did a great job for us, and kept us informed throughout the process migrating a review to the correct product page. Highly recommend Yotpo and Shopify!
The customer experience with this app is wonderful! Junalou from their support team has been so helpful with answering my questions quickly and accurately. It is clear that they care about their customers and providing the best service possible.
I was probably the most annoying customer ever and needed the Yotpo team to make adjustments to my Shopify theme. They were patient and made things appear exactly as I needed to.
The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.
Jo is super helpful in helping me installe the app to a new theme, same as other 2-3 Yotpo customer service staffs that I asked help for. I'm very nice and instructed me to work out a solution to my question.
Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.
Thank you for sharing your thoughts with us!