Reviews (6,911)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

November 2, 2016

We really enjoy working with Yotpo Reviews. It's been an easy process. We feel it really helps ad value to the items shown and the email reminders are helpful sales tools as well.

Caljava Online
United States
About 4 years using the app
Edited May 24, 2021

Great App! We've been using it for a few years, and it's just awesome! The customer service is always helpful. Highly professional services!

WOOLS OF NATIONS
Netherlands
About 4 years using the app
October 15, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.

Bambies
Australia
About 4 years using the app
June 21, 2022

Kenneth John M from tech support was helpful with some questions and helped me fix some stuff!
i really love the app because clients feel comfortable reading verified buyer reviews!

Be Strong Co.
Mexico
About 4 years using the app
Edited November 10, 2022

The customer service is always so great! Thanks James for helping me today! I was a little bit afraid of integrating the app myself and i wrote to Yotpo for help. Yulia took care of me and resolved all my problems beyond my expectations!! I am very very happy with the customer service! The app is now well integrated to my website and i feel suported if i have other questions. Thanks a lot!!!

Flamme en Rose
Canada
About 4 years using the app
June 16, 2020

Love this app. I messed up the code by mistake and was able to chat with one of the staff members Jo Lorenz and he fixed it for me. Very happy.

Pinkness
United States
About 4 years using the app
Edited December 26, 2023

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

JUUK
Hong Kong SAR
About 4 years using the app
Edited January 2, 2024

I had an issue with grouping my listings to have the same reviews displayed and John G from support helped me resolve it within minutes. Saved me a lot of time and energy. Thank you!

I had questions regarding the visual UGC and Arven assisted me so well and got my instagram gallery running on my site. Thank you!

Choolip
United States
About 1 month using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

June 11, 2015

If you need automated reviews, this is your product. Yotpo makes the followup to a sale easy.

ACE Hackware
United States
About 4 years using the app
November 8, 2022

I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.

Poca Designs
Australia
About 4 years using the app