Reviews (6,922)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.
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Raphael from customer service is a real rockstar. Fantastic customer service. He made sure that all my issues get resolved and all questions get answered. When I was stuck with installing app widgets, he helped me with that as well before I could even say 'please'. Great customer service and great product that will help me generate more sales and earn my customer's trust
My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!
Great way to collect reviews and the staff are super helpful. Would highly recommend using the app for your business needs.
Easy to install and great UI! Didn't have problems tweaking settings. Great app!
Reinier, a customer service rep, worked with me for 2 hours on a project! He was so kind and helpful and didnt make me feel annoying when I didnt understand how to do something. Highly recommend!
I haven't used it yet but I need it. Manny was a great help with the install of the widgets. Thanks
Great review app! Boosts new customer confidence!
My Support Agent Orly was great. He was very helpful and polite in answering all of my questions and got all of my concerns addressed. Great experience with Yotpo!
Thank you for this great review, Fytt Beauty! We are glad to know we are hitting the mark when it comes to providing the best service we can, so thank you!
Yotpo user here for several years now, just love it! And their customer service support is EXCELLENT. Special mention to Howell who helped me import old reviews from previous site . I tried to use another review app, but went back to Yotpo. Reliable customer service and doesn't disappoint. truly recommend this. thank you so much
Reviews are very helpful in getting UGC. Yotpo has a good eco system if you implement and take it further.