Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited February 6, 2020

One of the most useful apps we have in our ecom store. Yotpo Reviews 100% does what it claims to do. Also, their customer service (Eric A.) is just fantastic.

GDF Studio
United States
Over 4 years using the app
Edited July 29, 2024

Great app and great support. Wendyle Christian. helped me fix an issue I had with the theme widgets quickly and effectively

Gabrieli Hand Weaving
Israel
Over 4 years using the app
February 1, 2019

I’ve been using the review feature. It’s been helpful receiving feedback and I like that it shows it on the store. Online support has been stellar considering I’m still using the free version.

BELCH
United States
Over 4 years using the app
June 15, 2023

Allen M is a super star, after the confusion with Shopify market left I was forced to use sperate accounts and that meant seperate YotPo account, Allen M helped me find the solution and implement it, now fully up and running with YotPo and he even upgraded my site to the latest version. I am a huge YotPo fan! great app, but importantly great support when you need it. Thanks YotPo and Allen M

Dual Sport Europe
Italy
Over 4 years using the app
March 23, 2021

The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.

Eden Life
United States
Over 4 years using the app
Edited November 19, 2022

I'm seriously blown away by this app and their team!
Everything about this app is amazing. Firstly, the app is well done, Yotpo makes it VERY easy for a customer to leave a review and I've been seeing a steady stream of reviews come in - absolutely can't complain. More importantly, the support team is absolutely incredible. I use a paid Shopify theme and that made it a little more complex than just using their installation instructions to install the Yotpo app since my theme had another review application installed and written in the code.
the support staff was able to edit the code for me and make it integrate seamlessly within a day - no charge! not to mention I'm using the free version of this application. couldn't be more grateful. Thanks Yotpo - you guys are awesome! ---- Edit: it's been so long since I wrote this review but I was just assisted by Kenneth John and man, this team's service continues to blow me away. Thank you Yotpo for hiring such awesome staff!

BigPawShop
Canada
Over 4 years using the app
Yotpo replied May 7, 2019

Hey BigPawShop! Wow - we are so glad to receive this feedback, and to know that you have had a great experience with our platform, and our Support team! Thank you so much for taking the time to give this review and keep enjoying Yotpo!

September 17, 2019

Excellent app with impressive support. In particular would like to say a special thank you to Feb T. who has just gone above and beyond to correct an issue I had with integration.

Victoria Green
United Kingdom
Over 4 years using the app
Yotpo replied September 18, 2019

Thanks for the great feedback and the shout out to Feb T, Victoria Green! We are happy to know we are meeting the mark when it comes to great support.

Edited October 10, 2023

John G. was really helpful and clear in his explanations, he managed to help me solve my issue and even went on to further give me suggestions that would help to improve my website better!

Bow
Singapore
Over 4 years using the app
May 27, 2023

I had issue about merging reviews for same products.
Joian Z was really helpful. Sorted all my worries.

Rugs4Less Australia Pty Ltd
Australia
Over 4 years using the app
June 15, 2021

Yotpo has been a great addition to our site. The customer support from Radly and Junalou has been timely, accurate and really time saving

AQOutdoors
Canada
Over 4 years using the app