Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 29, 2016

We have used Yotpo since we opened on Shopify, it has proven to be a great app with excellent customer response engagement and an easy dashboard.

Foodsmiths
Canada
Almost 4 years using the app
Edited July 14, 2016

The best any store owner can use for reviews.

So far this app has been wonderful. Very easy to install and when we did have a question, the staff was quick to answer and solved our queries.

Lifestylebyps
India
Almost 4 years using the app
June 19, 2020

This app is literally the best app I have used on all my time on Shopify. It is so easy for your customers to use, they love it too! The support team is incredible, I sent them an email and they literally put my whole site together for me. I wish I could leave 10 stars! Thank you so much Yotpo!!

The Spoonless Witch
United States
Almost 4 years using the app
Edited June 26, 2020

GREAT APP! We needed help installing the stars on our collection page - it was done within 5 minutes of contacting chat. Amazing customer service!

Elevé Cosmetics
United States
Almost 4 years using the app
April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Nature First™
United States
Almost 4 years using the app
October 27, 2022

Doner P was amazing! He was super prompt with his response and patiently answered all my annoying questions in between adjusting my code for me.

Health Studio
United States
Almost 4 years using the app
July 24, 2020

So far so good, have had downloaded for a couple of days. I did come across a few problems setting up due to my lack of understanding the setup process. However, when I reached out for support they came in and were able to target the issue and resolve it. I was shocked at how fast they responded and resolved my issue. Would recommend trying out at least!

Jpmedics
United States
Almost 4 years using the app
March 3, 2021

Customer service is awesome. They respond quick and provide solutions for any issues or questions. The provide guidance so you make corrections immediately

Nooty
United States
Almost 4 years using the app
Edited February 24, 2021

Excellent service. I had issue of two account on the same page with synching issues. It was solved fast and easily by yotpo.

Henri et Victoria inc.
Canada
Almost 4 years using the app
July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Detect-Ed Australia
Australia
Almost 4 years using the app