Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

July 24, 2020

So far so good, have had downloaded for a couple of days. I did come across a few problems setting up due to my lack of understanding the setup process. However, when I reached out for support they came in and were able to target the issue and resolve it. I was shocked at how fast they responded and resolved my issue. Would recommend trying out at least!

Jpmedics
United States
Almost 4 years using the app
March 3, 2021

Customer service is awesome. They respond quick and provide solutions for any issues or questions. The provide guidance so you make corrections immediately

Nooty
United States
Almost 4 years using the app
Edited February 24, 2021

Excellent service. I had issue of two account on the same page with synching issues. It was solved fast and easily by yotpo.

Henri et Victoria inc.
Canada
Almost 4 years using the app
July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Detect-Ed Australia
Australia
Almost 4 years using the app
October 8, 2020

Installation was a breeze with fantastic support, Leizel Ann D. assisted us and was very helpful with our many questions and request to get Yotpo working perfectly for our business. Already we're seeing great results by having this app integrated to our Shopify, highly recommend Yotpo.

VaporState
Australia
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for your review! We're really happy to hear you're already seeing positive results with Yotpo.

March 17, 2023

I've enjoyed using Yotpo! I am still on the free version which sends 50 requests a month but so far so good. The support team also responds really quickly which is super helpful!

TAIDEUX
United Kingdom
Almost 4 years using the app
April 23, 2019

This app is great for having star reviews on your website and your product pages. We've been using Yotpo since before we were even using Shopify. Recently I noticed we had a bunch of site reviews that were really product reviews. Danreb helped me reimport them as the proper product review. Hoping they make an easy way to switch those like they do for product reviews which can be marked as a site review.

Safe Ride 4 Kids
United States
Almost 4 years using the app
Yotpo replied April 24, 2019

Hey Safe Ride 4 Kids! So happy to hear you are enjoying Yotpo! We love hearing feedback about our support crew and are so glad you had a good experience! Thanks again for taking the time to leave a review!

June 29, 2014

Fantastic app. Reviews are so important for e-commerce websites. Yotpo automatically sends emails to customers who have made a purchase to try obtain reviews, which works wonders.

PureChimp
United States
Almost 4 years using the app
Edited September 14, 2021

Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!

ExtremeMist PCS
United States
Almost 4 years using the app
Edited April 16, 2024

Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.

Bulletproof Pet Products Inc
United States
Almost 4 years using the app
Yotpo replied December 6, 2020

Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.