Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.

June 16, 2020

Love this app. I messed up the code by mistake and was able to chat with one of the staff members Jo Lorenz and he fixed it for me. Very happy.

Pinkness
United States
About 4 years using the app
Edited December 26, 2023

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

JUUK
Hong Kong SAR
About 4 years using the app
Edited December 4, 2016

Excellent applications. Really easy to setup and use. Provides a lot of value to our store. Great job!

http://www.giftsreadytogo.com

Giftsreadytogo
United States
About 4 years using the app
June 11, 2015

If you need automated reviews, this is your product. Yotpo makes the followup to a sale easy.

ACE Hackware
United States
About 4 years using the app
November 8, 2022

I contacted support and was pleased they were able to advise me on why images hadn't shown up yet. Thanks to Kenneth John M for the patience.

Poca Designs
Australia
About 4 years using the app
Edited October 12, 2022

They are awesome in fixing and modifying it for us. Kenneth John M is an awesome guy and he fixed some of the modifications we requested.

Hunt Parts | Auto Parts Online Store
Canada
About 4 years using the app
Edited May 16, 2024

I absolutely love this app and the customer service is outstanding. Ruzsel J was a delight to work with and provided a fantastic assistance with my issue. Really swift & awesome customer service. Plus, love the professional communication. Huge thank you for your help and making this experience so smooth. Strongly recommend this app and thank you Ruzsel J for making this experience seamless.

Brin d’Arômes
France
About 4 years using the app
Yotpo replied April 15, 2019

Thanks so much for the great review, Brin d’Arômes! Happy to hear you got the support you needed and are happy with the service our team provided!

April 7, 2022

Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.

iLash Flavor
United States
About 4 years using the app
March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Keto-BEAM
United States
About 4 years using the app
May 19, 2013

10/10 app. Absolutely perfect.

Aven Republic
Australia
About 4 years using the app