Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I had an issue with getting the reviews on my site and the it was resolved with in 24hrs. Excellent support and communication.
I can always reply on Yotpo team. I had to adjust the size of review widget, Happy S instantly understood what I needed and helped me in no time. Always satisfied with their instant support.
We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo!
Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.
Daniel helped us get reviews published onto our site seemlessly!
Thank you for writing a review — we value your feedback.
John G. was extremely helpful with my review issue on my website. He took the time to listen to my needs. He gave me detailed and easy instructions on how to fix it. He even sent a screenshot with a " how too". John G was also very prompt at answering my questions. It was a pleasure to chat with him. Thank you for helping me and so quickly! I have used Yopto reviews for 5 years now and it has been very awesome. Would highly recommend this app. Great app and customer service.
We are so happy to know we're meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!
My customer Success rep Mary Ann was fantastic!! She answered every question, fixed every issue and made great suggestions. So impressed!!
The rep that I had Warly S. was fantastic & patient. I have been using Yotpo for the past 3 years & I am pleased with the app. It's easy to use & I can't see myself without Yotpo!
We appreciate your feedback, thank you!
I love this app! Easy to use and the support team is super helpful! Josephine helped me add reviews to my website within an hour. I highly recommend this app!
Fantastic customer service. A special mention to Hermes who dealt with my query and provided a solution.
Thank you!
Ed was extremely patient and helpful in setting up our widget. I had multiple issues that he was kind enough to walk me through step by step.