Reviews (6,922)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

August 9, 2022

So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.

Phase 5 Wakesurf Boards
United States
Almost 4 years using the app
Edited February 27, 2019

I found pretty good experience up to now with yotpo. Api service are awesome.I personally recommend this app for review and ratings.

GharSe
India
Almost 4 years using the app
June 17, 2021

Live chat assistant Ed was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Turbine Travel
New Zealand
Almost 4 years using the app
June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Centurion Cricket Co.
New Zealand
Almost 4 years using the app
February 2, 2022

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

ARLO HUDSON.
United Kingdom
Almost 4 years using the app
January 18, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Hamdam
Pakistan
Almost 4 years using the app
November 10, 2021

Support service is excellent, staff is friendly and patient, helped me to solve my questions. Thank you!

BIG TALL JAPAN
Japan
Almost 4 years using the app
Edited August 14, 2019

Really easy to install and looks great. I've been getting steady reviews and mt CR% is going yup.
Very responsive customer chat. Paola really helped me out. Highly recommend adding this to your site

Cozy and Curious USA
Canada
Almost 4 years using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, Cozy and Curious USA!

May 9, 2013

It delivers much much more than what I expected, its a truly amazing App!!! It helps us build trust in customers... truly amazing, simple and more important usefull...

La Tienda de Frida - Juguetes & más para perros
Mexico
Almost 4 years using the app
April 23, 2014

Simply! A MUST Have App, Amazing!

Baby Travel UK
United Kingdom
Almost 4 years using the app