Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Goodspread
United States
Over 3 years using the app
October 24, 2023

Support is great and their product does a great job with reviews!

OZBergs Wellness
Australia
Over 3 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited April 27, 2023

Amazing customer service. Fast and responsive, and actually gets things done! Rhenant was incredible!

Rankin Warehouse
United States
Over 3 years using the app
July 27, 2023

Thank you Warly for doing a great job. We really appreciate the time and effort you took to get our website looking great!

Rozanna's Violins
United States
Over 3 years using the app
October 23, 2023

Warly was very helpful with my questions regarding importing from one platform to another.

dolphinblue.com
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

February 16, 2022

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

Train Records
Canada
Over 3 years using the app
April 12, 2018

We really like it. Helps conversion rates a lot.

Wood Turners Wonders
United States
Over 3 years using the app
April 22, 2015

Great program for product reviews. Easy to use. Great Premium Features.

4Knines
United States
Over 3 years using the app
March 11, 2014

This is a great app! Easy installation and big benefits!

TexasRoots
United States
Over 3 years using the app
Edited July 1, 2021

YOTPO is a fantastic APP, It allows you to create great Customer retention even after the sale with automated Review requests that can include a discount as an incentive for the customer. It's seamless and easy to use with from what we can see great results. Customer Service from them is also On Point and Ed + Manny are both a great help. I can strongly recommend YOTPO

Charlotte Rhys UK
United Kingdom
Over 3 years using the app