Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 16, 2023

The rep that I had Warly S. was fantastic & patient. I have been using Yotpo for the past 3 years & I am pleased with the app. It's easy to use & I can't see myself without Yotpo!

Rejuve Jar
United States
Almost 4 years using the app
Yotpo replied January 17, 2023

We appreciate your feedback, thank you!

Edited September 3, 2021

My customer Success rep Mary Ann was fantastic!! She answered every question, fixed every issue and made great suggestions. So impressed!!

COBA Board
United States
Almost 4 years using the app
June 8, 2020

I love this app! Easy to use and the support team is super helpful! Josephine helped me add reviews to my website within an hour. I highly recommend this app!

KairaActive
United States
Almost 4 years using the app
November 5, 2018

Fantastic customer service. A special mention to Hermes who dealt with my query and provided a solution.

Thank you!

Day2
United Kingdom
Almost 4 years using the app
October 28, 2021

Ed was extremely patient and helpful in setting up our widget. I had multiple issues that he was kind enough to walk me through step by step.

QCollar Canada
Canada
Almost 4 years using the app
December 14, 2016

Great app, I use the free versions and have had good results. It is easy and does the review work for me. I love that it can run itself, I just have to sit back and watch the reviews come in!

Loving Essential Oils
United States
Almost 4 years using the app
June 17, 2021

Services are quick ! Thanks Eunice for assisting me well it helped me a lot to write code for review widget.

EPIC NEGOCIANTS Wine- A lifetime of shared discovery
Australia
Almost 4 years using the app
March 5, 2014

I noticed a steady increase in sales after I added the Yotpo product reviews to my site.

Nico Apparel
United States
Almost 4 years using the app
August 13, 2013

Yotpo has impressed me like no other Shopify app I've used- we currently have 52 reviews on our store, and they definitely boost our credibility.... I love that I have the option to communicate reviewers directly. I feel this app delivered on its promise- to generate a lot of reviews effortlessly. Thank you!!

Mermaid Tails by Applejack Apparel
United States
Over 3 years using the app
Edited March 4, 2022

Great app! Easy to use. Tried many reviews apps-This by far is the best. Amazing customer support (especially Nick) that is available 24/7.

Chef's Boozy Bites
United States
Over 3 years using the app