Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

HNP Labs
United States
About 23 hours using the app
August 14, 2024

Great app for collecting and displaying reviews - special thanks to Jeorge Kenneth for the excellent customer support in getting things set up!

Peacemaker Ranch
United States
Over 2 years using the app
Yotpo replied August 19, 2024

We’re glad the app is working well for you. Thank you for the great review!

November 10, 2024

Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!

Kingdom Playground
United States
1 day using the app
August 7, 2024

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

The Global Trunk
United States
Almost 6 years using the app
Yotpo replied August 19, 2024

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your recommendation!

August 7, 2024

Easy to use, great app updates and a responsive support team.

Meluka Australia
Australia
Over 4 years using the app
Yotpo replied August 19, 2024

Thank you for the feedback!

October 13, 2024

I highly recommend Ian Christian C. He solved my problem quickly and efficiently in a timely and polite manner. Great Job! Thank you Christian.

Earthcare Seeds
United States
3 days using the app
August 30, 2024

Great Service provided by Ruzsel John Nabong. Thanks for the support!

HeatShrinkTubing.Com
United States
3 months using the app
Yotpo replied September 20, 2024

Thank you for your feedback!

September 13, 2024

Excellent solution, brilliant customer support and really impressive.

Thank you.

Cotswold Garden Furniture
United Kingdom
21 days using the app
Yotpo replied November 4, 2024

We're happy to hear that!
Thank you for sharing.

October 4, 2024

Great very quick service!!

Velv'Or
Netherlands
4 days using the app
October 17, 2024

Doner was incredibly professional and knowledgeable. Very pleased with the support. Great work!

My Store
United States
2 days using the app