Reviews (7,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.
Refine
-
By rating
We are new to this ecommerce business so we do have a steep learning curve to overcome with. But Vien (Saints E) was a great help in clearing up our most basic questions. The waiting time from bot to agent was minimal which is definitely a nice surprise given how many bigger companies would make you jump through hoops and eat burning sticks before an actual human being is in touch with you lol. Thanks again for your great work Yotpo.
I highly recommend Ian Christian C. He solved my problem quickly and efficiently in a timely and polite manner. Great Job! Thank you Christian.
Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!
Great app and great support (particularly Ruzsel). Easy to use, user friendly, and again...great support (I was able to jump on a google meet when we mad a migration issue, which was amazing as that's not the norm).
Thank you for the positive feedback! We're glad you find the app user-friendly and that Ruzsel's support was great!
Great support! Special s.o. to Ian Christian C. who helped me out.
Works well! When I needed help Doner P. resolved the issues quickly. There a different options to suit different needs!
We're glad to hear Doner resolved your issues quickly. Thanks for the review!
Excellent solution, brilliant customer support and really impressive.
Thank you.
We're happy to hear that!
Thank you for sharing.
I received excellent service resolving our product reviews template issue on the Yotpo app. Ruzsel John was prompt, professional, and efficient. Highly recommend!
Thanks for the great review! Your recommendation means a lot to us!
Ruzsel was great support. Made importing reviews mostly easy!
Thank you for the feedback!
Ruzsel J is a fantastic support rep - the whole support team within Yotpo is so detailed and will help you across any of your product lines
Thank you for the great feedback! No doubt about Ruzsel's and the team support being fantastic! So good to hear you're utilizing multiple products from us!