Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 29, 2020

I love everything about this app, its a must on a website to give your site some credibility. I struggled to get it all set up but the support was beyond my expectations and the look of it on the site is perfect. The ease to use and manage plus all the features... wish I had found it sooner. Couldn't recommend it enough!!!

Mooyee
Australia
Over 3 years using the app
Yotpo replied August 8, 2019

We are so glad you are happy with Yotpo, Mooyee! Thanks for the stellar review!

January 26, 2023

Allen has been very helpful. He's fixing stuff, and it's helpful not to have to hire a developer to do things, like center the stars on our product pages. We've been using Yotpo for 3-4 years, and it's been great.

DVN Co.
United States
Over 3 years using the app
Yotpo replied February 2, 2023

Thank you for sharing your thoughts with us!

Edited May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

The Katha
United Kingdom
Over 3 years using the app
January 3, 2020

I used this app on our 3 different web sites. it works fine. their support team is very helpful. I recommend it.

shop.rollingbigpower
United States
Over 3 years using the app
Yotpo replied January 19, 2020

Thank you for taking the time to leave a review, we really appreciate your feedback and support!

June 4, 2013

Absolutely amazing App. works perfectly and is providing a lot of valuable feedback. highly recommend

Custom Frame Solutions
United States
Over 3 years using the app
January 18, 2023

As a small business owner it's very important for me to find affordable apps that work with great customer service. Today I had an issue and Nick quickly and efficiently handled it via their online chat in a matter of minutes. Excellent job & highly recommended.

Six & Sutton
United States
Over 3 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

March 18, 2021

I installed yotpo on my shopify website, Junalou from yotpo's support solved my doubts and problems I had, I installed review on all sides of my website where the client can see, the support is great, I recommended yotpo, good service and an excellent job and especially with a lot of patience. Thanks

Colombian Body Shaper
United States
Over 3 years using the app
February 28, 2022

Really lovely way to integrate reviews into your site. Also makes it easy to manage changes on the back end and support is super responsive.

Agni
United States
Over 3 years using the app
Edited November 20, 2014

Fantastic system, affordable and the reviews started coming in straight away. This system is pro-active in that it automatically sends emails to customers to request reviews. There is so much more besides, I found myself exploring the features for a couple of hours. Yotpo allows you to post directly to Facebook and Twitter too which is a useful feature.... All I would improve on are the badges to show trust on our sites - the options seem a bit limited in that they don't really have much of a wow factor, (they show milestones, such as 20 reviews and up to 500 reviews), I think it would be better to showcase our overall average star rating, the actual quantity of reviews and possibly the latest or even a chosen review to display. Five Star App :)

Guest & Philips
United Kingdom
Over 3 years using the app
March 31, 2022

Great customer service, responded promptly to solve my issue within 10 minutes. Would recommend to anyone looking for a review app for their store

ICOSA Brewhouse
Canada
Over 3 years using the app