Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 13, 2022

Love yotpo and Albert V helped me install the widgets to my website in less thank 5 min. Thank you for the awesome customer service and way to collect reviews from our customers.

Revolution Fabrics
United States
Over 4 years using the app
April 5, 2023

Ronel L. was super helpful with our issue today. I would highly recommend utilizing Yotpo's customer service.

Saalt
United States
Over 4 years using the app
September 26, 2023

Rhenant solved my issue quickly and easily. The customer service is top notch!

Cottage Lane Kitchen
United States
Over 4 years using the app
February 17, 2017

Have had great results with Yotpo, just wish Rich snippets was available in the free version.

Moldavite Plus
United States
Over 4 years using the app
March 26, 2024

Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.

House of Dim Sum
South Africa
Over 3 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

Edited May 20, 2021

Just had the most amazing customer support experience with Elven who went above and beyond to help with my query - thank you Elven!
Would highly recommend this App to any online business looking to provide reliable social proof and get immediate support from the Developers if needed. Stephanie, Founder Mama Muse

MAMA MUSE
Australia
About 4 years using the app
Yotpo replied October 17, 2019

Hi Stephanie! Thank you so much for taking the time to leave a review. We're thrilled to hear that Josephine was able to help get everything up and running & you're enjoying Yotpo!

Edited September 8, 2021

Highly recommend this app easy to use and customer service (Ed) is amazing . Thank you so much for your prompt reply.

Two Sisters Instyle
Australia
About 4 years using the app
July 15, 2020

The customer support team, particularly Caroline & Diane are really knowledgeable & efficient in assisting clients! It really helps save our time & get to the solution quickly. Keep up the good work!

Beaubelle Malaysia
Malaysia
About 4 years using the app
June 7, 2020

I had a struggle at first getting it where I wanted it on the website. But Josephine E helped me get it all straightened out. She was SO HELPFUL and patient and walked me through everything. I wish more companies had customer service as good as this. The app LOOKS GREAT on our website!

Wildflowers
United States
About 4 years using the app
Edited March 22, 2021

Great Customer Service by Yotpo Team! Eleen handled my technical issue swiftly and courteously. If you don't have this app, get it today and you will not be disappointed with this important aspect to increase your bottom line.

EZ Mag Golf Cart Covers
United States
About 4 years using the app