Reviews (6,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

March 17, 2014

One of the best Apps , simple to use and great to get products feedback from customers.
A must .....

GOSSYPIUM | Organic cotton Yoga clothes Crafted in the UK
United Kingdom
Almost 4 years using the app
October 17, 2019

I'm using this app for my site. Works perfectly. Even had star rating placed on my products. Customer service helped me with the setup. Easy to use and efficient in gathering reviews.

707Lifestyle
Philippines
Almost 4 years using the app
Yotpo replied October 28, 2019

Thank you so much for your review! Happy to hear our customer support team was able to help and you're enjoying Yotpo.

September 7, 2022

Fantastic customer service, very helpful! Amazing app to help increase conversion and reasurrance to customers

CladdTech
United Kingdom
Almost 4 years using the app
October 26, 2020

Jo did an amazing job, solved my issue within a couple of minutes! The support was EXTREMELY fast and answered every question amazingly.

Viasox
Canada
Almost 4 years using the app
Yotpo replied October 26, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly now. We'll definitely pass on your kind words to Jo.

Edited September 5, 2019

customer service is terrific responses are always timely, the app appearance looks good and works great!

Mermaid Life
United States
Almost 4 years using the app
Yotpo replied September 18, 2019

Hey Mermaid Life! So happy you are enjoying Yotpo. Thanks for leaving us a review :)

July 3, 2021

This app is wonderful! first of all I would like to start with compliments to Sheen (Customer Service). It took him about 2 hours to set everything up the way we wanted it. He patiently took the time for this.
We are very grateful for that and thank you!

Mygainz
Netherlands
Almost 4 years using the app
February 23, 2022

Great customer support. I had issues seeing the widget on an unpublished theme I was working on for our website and Orly not only fixed the issue but also provided details for where the change was made.

neatfreak
Canada
Almost 4 years using the app
February 3, 2021

Mary Ann was super helpful. I was confused on my widget installation, not only did she explain, but she solved the problem for me.

Luca Love Bracelets
United States
Almost 4 years using the app
May 18, 2022

Very useful app in establishing confidence in your products and service. Customer service is also good.

Bodyboard-Depot
United Kingdom
Almost 4 years using the app
September 28, 2015

Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.

Paracable
United States
Almost 4 years using the app