Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 10, 2013

This is a must have for any ecommerce site. It is very straightforward, easy to install even for the little to no-tech shop owners (like myself). It's interface is very easy to navigate and understand. And the email after purchase feature not only gets a lot of people to review products when they might normally not, it also acts as a reminder about your store. Very well done folks at Yotpo! Thanks!

Vape Zombies
United States
Over 3 years using the app
Edited November 18, 2022

Great app! Integrates seamlessly and is perfect for displaying review and building trust with future customers! Also, their customer service is lightning fast and super friendly. I want to thank Lemuel for all their help with integration and troubleshooting :)

Ludlow Luna
United States
Over 3 years using the app
November 2, 2021

Great review app that does a whole lot more to help spread your message. Also awesome customer service team, helped me fix my code in minutes over chat!!

Live The Creed
United States
Over 3 years using the app
June 10, 2019

Everything perfect. Russel M from the Yotpo Team helped me a lot to solve some problems with the app in my web site. Quickly and good service! Thanks guys!

House of Weed
Chile
Over 3 years using the app
Yotpo replied June 11, 2019

Thanks for the awesome review, House of Weed! Glad our team is meeting the mark when it comes to customer service!

February 5, 2021

Perfect support!Thank you so much for your support, Manny-san.
You helped me a lot with patience.Great work!!

goodsleep-japan
Japan
Over 3 years using the app
Yotpo replied February 10, 2021

Thank you so much for leaving a review!

September 13, 2018

This app really helped me put a standard of reviews on my website and have a personal feel to it as well. Its easy to navigate and the customer service is awesome. I always ask when I need help and they're quick to respond. Michelle is also an awesome CSA! Loved her gentle approach.

Shabacare
Canada
Over 3 years using the app
December 16, 2022

Allen has given wonderful support service and provided a valuable solution to one of our requirements pending for a long time. Great customer support!

Husband Pillow
United States
Over 3 years using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

May 3, 2015

Great free app! I've tried a few other 'review' type apps, but this is the best one by far. I love hearing from my customers, and their reviews are posted directly onto our website... I don't have to do anything! Super easy & time efficient. Well done Yotpo, thanks heaps!

Australian Coconuts
Australia
Over 3 years using the app
Edited October 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!

I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Rogue Paq
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

Edited November 25, 2021

Donald has been super helpful with questions and concerns. We have used yotpo from the beginning of our business and it has really helped our business generate more reviews on a weekly bias. Easy to understand and helpful customer services team. Highly recommend.

Sochy Skin
Australia
Over 3 years using the app