Reviews (7,165)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 28, 2022

Really lovely way to integrate reviews into your site. Also makes it easy to manage changes on the back end and support is super responsive.

Agni
United States
Over 3 years using the app
Edited November 20, 2014

Fantastic system, affordable and the reviews started coming in straight away. This system is pro-active in that it automatically sends emails to customers to request reviews. There is so much more besides, I found myself exploring the features for a couple of hours. Yotpo allows you to post directly to Facebook and Twitter too which is a useful feature.... All I would improve on are the badges to show trust on our sites - the options seem a bit limited in that they don't really have much of a wow factor, (they show milestones, such as 20 reviews and up to 500 reviews), I think it would be better to showcase our overall average star rating, the actual quantity of reviews and possibly the latest or even a chosen review to display. Five Star App :)

Guest & Philips
United Kingdom
Over 3 years using the app
March 31, 2022

Great customer service, responded promptly to solve my issue within 10 minutes. Would recommend to anyone looking for a review app for their store

ICOSA Brewhouse
Canada
Over 3 years using the app
April 1, 2013

Very pleased with this App. It's created a pleasantly surprising volume of very positive feedback on our products from around the world. I like the fact that it automatically updates to our Facebook page and has a summary of the product being reviewed next to it.

Canterbury Sheepskin
New Zealand
Over 3 years using the app
February 15, 2021

Great work from Junalou was extremely helpful. time saver for sure, and really helped me and my business

Wild Hare UK
United Kingdom
Over 3 years using the app
Yotpo replied February 16, 2021

Thank you for taking the time to leave your feedback!

July 23, 2013

This app was what my store needed. Delivers exactly as advertised - seamless set up, no problems afterwards, and integration with social was a real charm. Enabled customers to show their appreciation for our great fossils and minerals, and their satisfaction with our service. Highly recommended!

Fossil Realm
Canada
Over 3 years using the app
Edited May 7, 2023

Great app and service. Their support is helpful, especially Joian Z who has helped us group our product reviews, so we can share reviews between all the products in the same group.

Life Cykel
Australia
Over 3 years using the app
Edited August 26, 2020

Just getting started with this app, had a few teething troubles adding code, but the help from them is very good, looking forward to seeing my store grow!

Tallulah Ravens Interiors
United Kingdom
Over 3 years using the app
Yotpo replied September 23, 2020

Thank you for taking the time to leave a review. We're happy to be a part of your growing brand!

April 28, 2022

Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend

Packs
United States
Over 3 years using the app
January 16, 2022

Dona P was a huge help!! Really took their time to sort my problem and get things back in order, can't thank you enough!!

White Forest Signs
United Kingdom
Over 3 years using the app