Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 31, 2024

Top!

Decoded Bags
Netherlands
About 4 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

December 7, 2021

Wow, Allent from yotpo was amazing with helping me out today and reassuring me. The app is great, easy to use and moderate. Highly recommend. The colours also line up with people's expectations (referring to the big behemoth of AMZ).

Gallery Serpentine
Australia
About 4 years using the app
Edited September 21, 2020

Great app and service. We've used Yotpo for several years and we recently ran into a snag and Clavyl was a great help. Thank you for your assistance.

RoadBikeOutlet
United States
About 4 years using the app
Yotpo replied September 23, 2020

Thank you for leaving a review. We're happy to hear you're enjoying using Yotpo.

April 5, 2019

We've had Yotpo for less than a week, and we've already had more reviews come in than we averaged per month with our old app. The sales rep James was very helpful during the signup process and getting us to the right people for the plan we needed. Rickson and Hermes in support were able to quickly import all of our old reviews, and help us get the widgets installed the way we wanted them in a timely fashion. All in all so far our experience has been great.

DNDF Direct
United States
About 4 years using the app
Yotpo replied April 8, 2019

Hey there DNDF Direct! We loved reading your feedback. It is so great to hear that you are now collecting more reviews from customers than ever before! Good luck and we are glad to know that we are meeting the mark when it comes to helping our customers!

September 9, 2015

I would definitely recommend using Yotpo to effortlessly grow your e-comm business. It makes a huge difference to our sales when reviews are posted on our social platforms. Another plus is the great support we get when we ask a question or need any info or advice.

Hey Gorgeous
South Africa
About 4 years using the app
Edited May 20, 2021

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too!
We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Organic Pharmer
United States
About 4 years using the app
Edited October 16, 2019

Just upgraded to the growth package. While I couldn't install the review carousel from the UI, Paulo in support was incredibly helpful and had it up and running in a couple minutes. Would recommend for anyone looking to install a review widget!

Off The Square Designs
United States
About 4 years using the app
Yotpo replied October 28, 2019

Hi there! Thank you so much for taking the time to leave a review. We're so happy to hear you're enjoying Yotpo and seeing the benefits!

Edited June 8, 2024

I use this app to generate reviews for my cosmetic company. I'm not very tech savvy so I contacted customer support for help adding the code to my site. Ruzsel J. was very helpful - I really appreciate the help!

Zeni Beauty Cosmetics
United States
About 4 years using the app
Yotpo replied December 29, 2020

Thank you for your review. We're so happy to hear that you're up and running smoothly and are already seeing a positive impact on your site!

January 11, 2023

Warly S was great and very helpful in setting up some social media accounts for me and problem solving,

Chateau du Savon Ltd.
United Kingdom
About 4 years using the app
Yotpo replied January 17, 2023

Thanks for your feedback, we really appreciate it.

October 16, 2023

Warly was of great help resolved my issue with in minutes! 5 stars

Moonslice Beauty
United States
About 4 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.