Reviews (6,911)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

June 17, 2021

Live chat assistant Ed was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Turbine Travel
New Zealand
Almost 4 years using the app
June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Centurion Cricket Co.
New Zealand
Almost 4 years using the app
February 2, 2022

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

ARLO HUDSON.
United Kingdom
Almost 4 years using the app
January 18, 2016

An extremely robust review app. I don't know if there's anything that Yotpo cannot do!

Hamdam
Pakistan
Almost 4 years using the app
November 10, 2021

Support service is excellent, staff is friendly and patient, helped me to solve my questions. Thank you!

BIG TALL JAPAN
Japan
Almost 4 years using the app
Edited August 14, 2019

Really easy to install and looks great. I've been getting steady reviews and mt CR% is going yup.
Very responsive customer chat. Paola really helped me out. Highly recommend adding this to your site

Cozy and Curious USA
Canada
Almost 4 years using the app
Yotpo replied August 28, 2019

Thanks for the awesome review, Cozy and Curious USA!

September 1, 2023

I changed my theme for my website and had issues adding the review carousel myself. John G. was able to assist me and was very patient and helpful. Thanks!

SM Style Loft
United States
Almost 3 years using the app
June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Keya Seth Aromatherapy
India
Almost 4 years using the app
June 15, 2015

a must for all ecommerce business

Miniminu
United States
Almost 4 years using the app
September 1, 2023

Daniel Pがとても迅速にサポートしてくれて、スムーズに新しいウィジェットに更新ができました。

202シューズモリ オンラインショップ
Japan
Almost 3 years using the app