Reviews (7,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Ed has been very helpful and patient with me. I am not much of a computer person and he helped a lot with the different options available on this app. Great customer service!
Their app has been super helpful in collecting reviews for our sister brand, we are thrilled to finally integrate it now into this one! Also, their support team is fantastic. I've reached out for help from them twice now (once was even on the weekend) and both times they were extremely responsive and resolved the issue(s) seamlessly.
I had no experience with web design or how to manage a company via an E-commerce platform going into setting up an account with Shopify and YOTPO. Their customer service has been flawlessly helpful in getting my new company Spara, Inc up an running! Not only does the website look amazing, but we are getting a ton of traffic, sales, and reviews. Shopify's available apps, like YOTPO, have made our marketing campaign integration with our website/social media easy and successful. I'd recommend this service to any company, especially if you are someone like me who only a year ago was working construction and was not technologically savvy, and now can say without hesitation "I can"! - Dakota Smith, Founder of Spara, Inc.
This app works very well and they have great customer service! Kenneth John M was a pleasure to work with!
Customer service was amazing!!! Rhenant was as easy as can be to work with! would recommend 10/10 this is the best review platform to use on shopify!
Customer support has been incredibly helpful across our website. Implementation is quick and easy. Yotpo makes it convenient and easy for us to generate social proof on our products!
Doner was extremely helpful. Our team had an issue with accounts/reviews, and he was able to quickly resolve our issue! Very stress-free customer service experience, thank you!
My team has been using the Yotpo review app for perhaps 5 years and have had a wonderful experience. Any questions or concerns we've ever had have been resolved by the incredibly professional and friendly team at Yotpo. Would I recommend the app to other business owners? Absolutely!
Totally Love this App and the support is second to none. Eleen walked me through a whole set of actions to maximise the benefit of the App all from a simple numpty questions .. Amazing support x
It's not the cheapest application on Shopify but Yotpo has helped consolidate and automate much of the customer reviews process for our online store (https://plyco.com.au). The tools have revealed key areas for improvement in the products & services we provide; enabling our business to grow.