Reviews (6,916)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets, which have led to increased customer engagement and sales. Its seamless Shopify integration, social sharing, and robust analytics are also valued. The customer support is often described as efficient and helpful. Merchants also benefit from the app's ability to send review requests to new customers and its support for multiple languages.

November 5, 2018

Fantastic customer service. A special mention to Hermes who dealt with my query and provided a solution.

Thank you!

Day2
United Kingdom
Almost 4 years using the app
October 28, 2021

Ed was extremely patient and helpful in setting up our widget. I had multiple issues that he was kind enough to walk me through step by step.

QCollar Canada
Canada
Almost 4 years using the app
December 14, 2016

Great app, I use the free versions and have had good results. It is easy and does the review work for me. I love that it can run itself, I just have to sit back and watch the reviews come in!

Loving Essential Oils
United States
Almost 4 years using the app
June 17, 2021

Services are quick ! Thanks Eunice for assisting me well it helped me a lot to write code for review widget.

EPIC NEGOCIANTS Wine- A lifetime of shared discovery
Australia
Almost 4 years using the app
March 5, 2014

I noticed a steady increase in sales after I added the Yotpo product reviews to my site.

Nico Apparel
United States
Almost 4 years using the app
August 13, 2013

Yotpo has impressed me like no other Shopify app I've used- we currently have 52 reviews on our store, and they definitely boost our credibility.... I love that I have the option to communicate reviewers directly. I feel this app delivered on its promise- to generate a lot of reviews effortlessly. Thank you!!

Mermaid Tails by Applejack Apparel
United States
Over 3 years using the app
November 4, 2020

Great App, very intuitive design, and simple self-service set up.
The support team is friendly and replies fast!

Sterre Rose Beauty
Netherlands
Over 3 years using the app
Yotpo replied November 25, 2020

Thank you so much for leaving a review. Glad to hear the installation went smoothly and you're up and running!

Edited March 4, 2022

Great app! Easy to use. Tried many reviews apps-This by far is the best. Amazing customer support (especially Nick) that is available 24/7.

Chef's Boozy Bites
United States
Over 3 years using the app
June 4, 2021

Anne in customer service was incredibly helpful and generous with her time. She followed up with me directly to provide additional information she did not have access to at the time of our live chat. Great service and very much appreciated!

TOP The Organic Project
United States
Over 3 years using the app
Yotpo replied June 6, 2021

Thank you for leaving a review. We're happy Anne was able to help you with and get you up and running.

Edited December 6, 2023

Great service and quick job well done by Jeorge Kenneth V
I will

JustGoodKit
Australia
Over 3 years using the app