Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 17, 2024

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Volcom Indonesia Online Store
Indonesia
Over 3 years using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 11, 2022

Simoun Francis Sanchez was fantastic at helping me out with our plan features. good customer service

BlaqCo
Australia
Over 3 years using the app
April 5, 2021

I use this app for reviews on our site. Manny in particular has been wonderful to work through support questions with. Helped me move the reviews and style them to exactly how I wanted. 10/10 would recommend.

ColorProof
United States
Over 3 years using the app
May 20, 2020

The customer service is amazing. I am not at all technical and the help and support in integrating the app was 10/10

Delishhouse
Australia
Over 3 years using the app
April 18, 2022

Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.

Shop oHHo
United States
Over 3 years using the app
December 12, 2016

Best Review System we have tried - absolute gem of an app:
https://wyecliffe.com

Wyecliffe
United Kingdom
Over 3 years using the app
Edited December 27, 2017

I've been using Yotpo for the last 12 months. It's been very simple to use. I am using the free option but now looking to upgrade as I require more features for my website.

Monsta Supps
Australia
Over 3 years using the app
April 6, 2021

Mary Ann was so helpful in getting me all set up. I wanted the carousel view for my homepage and she set me right up and placed it for me. So also answered all my questions.

Prettymadness
United States
Over 3 years using the app
July 3, 2020

App works great and if you need help YOTPO has excellent and speedy customer service. Paul worked quickly to resolve my coding issue.

Poetry of the Gods
Canada
Over 3 years using the app
December 31, 2013

The BEST app in the app store.

Installed it and started getting reviews from previous customers within the hour (didn't even realise it was going to send out a review request to all our old customers) and we got 50 reviews in the first day or so.

On track to 100 now and then skies the limit I guess!

All the features work amazingly and there's some pretty hardcore interesting SEO stuff this thing can do as well like star rankings in the search results etc.

Upsells work great, reviews are seamless.

Best app ever. And it's free. Unreal!

Thanks

Infinity Pro - Ion Bands, Ion Bracelets, Energetix Magnetic Jewellery, Ionic Health
United Kingdom
Over 3 years using the app