Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I had a problem with the widget staying active for some reason. "John B" was able to fix it for me quickly! Thanks so much! Now my customers can actually see that I have reviews.
The app was easy to install and thanks to this service, we now have reviews on our site which seems to be a big benefit to our customers.
Excellent customer service. Kenneth John was able to help me create a unique page for reviews on our store. Very quick and it it turned out exactly as I needed it. Thanks!
I would like to give a shoutout to the Yotpo Customer Service team for being super helpful. We recently had some issues in uploading reviews [uploaded reviews for the wrong variation] and they helped us until we got the correct one uploaded. Thank you Daniel, Rovi, Edilyn, Mitch and to all other support team members who have helped us. You guys are the best!
Great app, been using it for a short time, but really impressed with it. Great way to attract new customers, and also great to see what our loyal customers think about us. Great job!
The Yotpo team has always been extremely responsive with my questions. They understand exactly what my dilemma is and have a solution or options within minutes. With my most recent interaction Nick knew what I was trying to accomplish, and although my current plan doesn't accommodate the feature I was hoping to apply, he provided me with alternate options within my plan until it makes sense for me to upgrade. It was very helpful.
Thanks Jo Lorenz for helping The Sweet Kitty Club with adding our widget to the site. Big help! kuddos
I've been using Yotpo since their early beginnings 10-11 years ago and throughout the years they keep on impressing me and my team with the platforms they build to fill serious gaps in the eCommerce space. While the platforms are very intuitive, their support team is an amazing team that's always there to help with any stage you're stuck at. We rely heavily on Yotpo to engage with our customers and we highly recommend it to every business that is serious about growing.
Spoke with Nick S. He was very quick with responses and answered every question I had!! A pleasure to speak with, great customer service!
Muchas Gracias ! el servicio es excelente. me ha atendido Mark Olier, y me ayudo con todas mis dudas.