Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 17, 2022

I found the help chat window very useful, quick reply! 5Star for the guy who helped me resolve my issue!

PFGSports
United States
Over 3 years using the app
Edited January 10, 2021

Jo Lorenz was the best, he help me with no problem! all my issues were solved within 3 mins. Love yotpo!!!

It's Glam Hour Inc.
United States
Over 3 years using the app
Yotpo replied January 11, 2021

Thanks for leaving a review! We'll pass on your kind words to Jo Lorenz.

Edited April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Goodspread
United States
Over 3 years using the app
Edited April 27, 2023

Amazing customer service. Fast and responsive, and actually gets things done! Rhenant was incredible!

Rankin Warehouse
United States
Over 3 years using the app
July 27, 2023

Thank you Warly for doing a great job. We really appreciate the time and effort you took to get our website looking great!

Rozanna's Violins
United States
Over 3 years using the app
February 16, 2022

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

Train Records
Canada
Over 3 years using the app
April 12, 2018

We really like it. Helps conversion rates a lot.

Wood Turners Wonders
United States
Over 3 years using the app
April 22, 2015

Great program for product reviews. Easy to use. Great Premium Features.

4Knines
United States
Over 3 years using the app
March 11, 2014

This is a great app! Easy installation and big benefits!

TexasRoots
United States
Over 3 years using the app
Edited July 1, 2021

YOTPO is a fantastic APP, It allows you to create great Customer retention even after the sale with automated Review requests that can include a discount as an incentive for the customer. It's seamless and easy to use with from what we can see great results. Customer Service from them is also On Point and Ed + Manny are both a great help. I can strongly recommend YOTPO

Charlotte Rhys UK
United Kingdom
Over 3 years using the app