Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.
Wow - had a question this morning about how to add the reviews carousel to my homepage and Donor fixed it within the hour! Responded quickly to additional follow ups and I’m very happy with the results. Awesome customer service!
App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!
Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much
This could be really good however there is no middle ground between the free app which is incredibly limited to the pro and power house levels which are crazily expensive - between $399 and $800 per month. I also have received about 10 emails from Yotpo all saying the same thing which I don't quite get? Their pricing structure is all wrong. I would have genuinely bought this product if it had a better introductory offer to see how some of the pro features work. Not sure how anyone can see the benefits of this app when you can't get to try them out on even a trial or reduced fee basis. The free version of the app is also now not accessible from my shopify website and the password reset function doesn't work. If you want to charge this amount of money for something you need to get the basics right! Not that impressed i'm affraid.
I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.
Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.
Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!
great
We appreciate your feedback, thank you!
We migrated from Magento2 to Shopify and Crescel was extremely helpful in helping us get our old reviews transferred to our new website. The app is awesome and the customer service is even better!
So happy you were pleased with our service, Survival! Thanks for taking the time to leave us a review.
Clean review app - Great support that goes out of their way to help with CSS & HTML - A lot of add-ons that drive up pricing, however, reviews are a great consumer confidence builder and it feels worth it at scale.