Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 3, 2019

My team has been using the Yotpo review app for perhaps 5 years and have had a wonderful experience. Any questions or concerns we've ever had have been resolved by the incredibly professional and friendly team at Yotpo. Would I recommend the app to other business owners? Absolutely!

Petit Vour
United States
Over 3 years using the app
March 23, 2021

Totally Love this App and the support is second to none. Eleen walked me through a whole set of actions to maximise the benefit of the App all from a simple numpty questions .. Amazing support x

All Things Nails
United Kingdom
Over 3 years using the app
October 5, 2018

It's not the cheapest application on Shopify but Yotpo has helped consolidate and automate much of the customer reviews process for our online store (https://plyco.com.au). The tools have revealed key areas for improvement in the products & services we provide; enabling our business to grow.

Plyco
Australia
Over 3 years using the app
Edited October 6, 2023

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!

I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

Rogue Paq
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

September 18, 2019

One of the best supports i've ever had. They gave me all the support and were very fast on the answers.

REVER
Brazil
Over 3 years using the app
Yotpo replied September 18, 2019

Hey REVER, we are so pleased to know we are meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!

July 21, 2020

Easy to Use...App is kind of Slow when Interacting with it to Change Settings.

Support was Smart & Fast though!

RareElectronics.com
United States
Over 3 years using the app
December 26, 2018

Yotpo is very helpful for keeping an eye on customer satisfaction and the support has always been very quick and professional, Bernard helped change some code specific to our store in a timely manner.

Ruffneck Scarves
United States
Over 3 years using the app
September 9, 2013

I received fantastic support from Dov and in one week we have already generated 400+ reviews :) Thanks!

Beginning Boutique
Australia
Over 3 years using the app
March 24, 2013

I found the app to be pretty good. I did have some initial concerns about not being able to hide it if there were no reviews but a few reviews are better than none at all. We had some mix ups in the beginning with the reminder emails sent out not specifying the product and the analytics are quite basic, but it's simple to use and install, good tech support and looks good.

The PachaMama Project
Australia
Over 3 years using the app
May 29, 2014

Great app! I love how we can automatically have it post to social media so everyone can see what our fans have to say. And the support is great!

www.Elite1fitgear.com

Elite1FitGear - Elite Apparel for the Elite Athlete
United States
Over 3 years using the app