Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

November 5, 2023

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

SEKHMET PCP Airgun Accessories
United States
Over 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

October 10, 2022

Really great app that grows with us. I received excellent service in a matter of seconds from Radley.

Philosophy Australia
Australia
Over 3 years using the app
Edited April 27, 2022

Yotpo was great, but had to remove the app because my theme has change and has a reviewer that's more custom to it. Daniel was great in getting me my CSV to transfer over to my new theme. This is a great company and their app is AMAZING!! much success to you! Update: Yotpo is one of the best review Apps out there. There customer service is prompt. Manny just helped me with my reviews. I didn't realize I made a change that would affect the viewing of my reviews and Manny resolved it. Great service.. very happy!!! So far so good with this review app. I like they will be expanding with more options. So far, this app is for all merchants to show case their reviews. I recently update my theme and thought I lost the reviews, but it's still held for you by Yotpo.

Banglez Bazar
United States
Over 3 years using the app
Edited February 2, 2022

We recently changed themes in our store and the widget disappeared. Howell was super helpful in getting things up and running again and in record time. We love using Yotpo and the customer service is always A1! Keep up the great work you guys!

Mini Soles
United States
Over 3 years using the app
April 26, 2016

Very user friendly and exactly what I need for my website!

Poppingtons Popcorn
United States
Over 3 years using the app
Edited August 17, 2023

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Mikstore Car Accessories
Philippines
Over 3 years using the app
December 10, 2019

been using this app for about a year now. Its definitely great for conversions and great customer service!

Coconut Whisk
United States
Over 3 years using the app
May 24, 2023

The customer service agent Ronel R is very helpful! The issue was solved with no problem. The app works

SYX MOTO
United States
Over 3 years using the app
Edited May 12, 2022

5 stars for Lemuel C
Exellent customer support ! It's the third time that I need support and was great all times !

Little Guerlet
Belgium
Over 3 years using the app
June 14, 2013

very happy with this app. from day one we were able to get our customers to come back and leave reviews about our product! plus we were able to post our best reviews on our social networks to share with our community.

Sodacase.com
United States
Over 3 years using the app