Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

July 31, 2018

Great app, great support.. all around awesome platform to work with

Tyvekwallets
United States
Over 3 years using the app
March 17, 2022

I found the help chat window very useful, quick reply! 5Star for the guy who helped me resolve my issue!

PFGSports
United States
Over 3 years using the app
Edited January 10, 2021

Jo Lorenz was the best, he help me with no problem! all my issues were solved within 3 mins. Love yotpo!!!

It's Glam Hour Inc.
United States
Over 3 years using the app
Yotpo replied January 11, 2021

Thanks for leaving a review! We'll pass on your kind words to Jo Lorenz.

Edited April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Goodspread
United States
Over 3 years using the app
October 24, 2023

Support is great and their product does a great job with reviews!

OZBergs Wellness
Australia
Over 3 years using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

Edited April 27, 2023

Amazing customer service. Fast and responsive, and actually gets things done! Rhenant was incredible!

Rankin Warehouse
United States
Over 3 years using the app
July 27, 2023

Thank you Warly for doing a great job. We really appreciate the time and effort you took to get our website looking great!

Rozanna's Violins
United States
Over 3 years using the app
October 23, 2023

Warly was very helpful with my questions regarding importing from one platform to another.

dolphinblue.com
United States
Over 3 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

February 16, 2022

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

Train Records
Canada
Over 3 years using the app
April 12, 2018

We really like it. Helps conversion rates a lot.

Wood Turners Wonders
United States
Over 3 years using the app