Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited April 16, 2024

Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.

Bulletproof Pet Products Inc
United States
Almost 4 years using the app
Yotpo replied December 6, 2020

Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.

Edited June 26, 2023

John G. was extremely helpful with my review issue on my website. He took the time to listen to my needs. He gave me detailed and easy instructions on how to fix it. He even sent a screenshot with a " how too". John G was also very prompt at answering my questions. It was a pleasure to chat with him. Thank you for helping me and so quickly! I have used Yopto reviews for 5 years now and it has been very awesome. Would highly recommend this app. Great app and customer service.

Teeter Totz
United States
Almost 4 years using the app
Yotpo replied October 4, 2019

We are so happy to know we're meeting the mark when it comes to great support and service! Thanks for taking the time to leave a review, and keep enjoying Yotpo!

Edited September 3, 2021

My customer Success rep Mary Ann was fantastic!! She answered every question, fixed every issue and made great suggestions. So impressed!!

COBA Board
United States
Almost 4 years using the app
June 8, 2020

I love this app! Easy to use and the support team is super helpful! Josephine helped me add reviews to my website within an hour. I highly recommend this app!

KairaActive
United States
Almost 4 years using the app
November 5, 2018

Fantastic customer service. A special mention to Hermes who dealt with my query and provided a solution.

Thank you!

Day2
United Kingdom
Almost 4 years using the app
October 28, 2021

Ed was extremely patient and helpful in setting up our widget. I had multiple issues that he was kind enough to walk me through step by step.

QCollar Canada
Canada
Almost 4 years using the app
December 14, 2016

Great app, I use the free versions and have had good results. It is easy and does the review work for me. I love that it can run itself, I just have to sit back and watch the reviews come in!

Loving Essential Oils
United States
Almost 4 years using the app
June 17, 2021

Services are quick ! Thanks Eunice for assisting me well it helped me a lot to write code for review widget.

EPIC NEGOCIANTS Wine- A lifetime of shared discovery
Australia
Almost 4 years using the app
March 5, 2014

I noticed a steady increase in sales after I added the Yotpo product reviews to my site.

Nico Apparel
United States
Almost 4 years using the app
August 13, 2013

Yotpo has impressed me like no other Shopify app I've used- we currently have 52 reviews on our store, and they definitely boost our credibility.... I love that I have the option to communicate reviewers directly. I feel this app delivered on its promise- to generate a lot of reviews effortlessly. Thank you!!

Mermaid Tails by Applejack Apparel
United States
Over 3 years using the app