Reviews (7,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 7, 2014

Amazing app, i love it, the people loves to see reviews

Colovrs
Spain
Over 3 years using the app
September 9, 2013

Love this app. It really works...I'm getting lots of reviews, and sharing great reviews is ridiculously easy - basically one click, and the post looks great in Facebook. Very happy!!

annkullberg.com
United States
Over 3 years using the app
Edited September 27, 2023

使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。

2023年追記
サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました!

O'Douds Japan
Japan
Over 3 years using the app
September 26, 2019

I love their customer service and the app features. It really helps building social proof for your store.

STNO APPAREL
United States
Over 3 years using the app
Yotpo replied October 6, 2019

Hi there! Thank you for taking the time to write a review, we really appreciate it. Glad to hear we're hitting the mark and you're enjoying Yotpo!

Edited June 25, 2021

Ronel was so helpful! Literally one of the best customer service experiences I've ever had. Shot out an e-mail and within the hour had a response with a resolution!

Lev Apparel
United States
Over 3 years using the app
Edited October 14, 2021

I contacted Yotpo customer service chat because I was having problems seeing my reviews and star ratings on my website. Ronel the customer service rep helped me installed the proper widgets on my website and within minutes I was able to see the reviews and star ratings.

D's Bossy Nails LLC
United States
Over 3 years using the app
March 10, 2022

Orly P - So So helpful with pulling some information from our account and solving my issue very quickly

Vela Bikes USA
United States
Over 3 years using the app
November 10, 2021

Have used this app for a while now and I´m so pleased with it! And most of all, some of the best suports I have experienced! Quick and service minded!

Life of Detox
Sweden
Over 3 years using the app
August 10, 2021

While sorting out a separate problem for me I was chatting to tech support about the issue I have with selling one of a kind items, i.e. the item usually disappears from the store soon after sale, taking any reviews with it. Gimbert was super helpful, showed me how I could have a series of reviews appear at the bottom of each listing in my store via the SEO page, available on the free plan. So no more tedious manually adding reviews to a separate page for me. I am really happy with the appearance of multiple reviews on each listing, and only wish I had known about it sooner. Tech support responded to my inquiries very quickly and had the new look published for me really quickly. Highly recommended.

Louisa Amelia Jane Vintage
Australia
Over 3 years using the app
Edited October 20, 2021

Yotpo & their customer service for the win. Anytime we have any questions they are very prompt to reply and go the extra mile on actually taking care of the issue for you. Mark, thank you so much for your quick, fast, and helpful services.

MMS Brands
United States
Over 3 years using the app