Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 4, 2013

Yotpo is a review magnet! It is unbelievable the % of customers that turn into reviewers. They have a great interface that directly emails your customers and easily allows them to publish reviews without leaving email.

Also they keep coming out with new features, and its even easier to make it look integrated with your site.

Very well done and you can't beat the price!

The Sasquatch Soap Co.
United States
Over 3 years using the app
May 8, 2022

I received excellent assistance from Daniel on their customer care team. He promptly assisted me in integrating the app to our store and with any other questions I had.

TWOOBS
Australia
Over 3 years using the app
October 10, 2022

Really great app that grows with us. I received excellent service in a matter of seconds from Radley.

Philosophy Australia
Australia
Over 3 years using the app
Edited April 27, 2022

Yotpo was great, but had to remove the app because my theme has change and has a reviewer that's more custom to it. Daniel was great in getting me my CSV to transfer over to my new theme. This is a great company and their app is AMAZING!! much success to you! Update: Yotpo is one of the best review Apps out there. There customer service is prompt. Manny just helped me with my reviews. I didn't realize I made a change that would affect the viewing of my reviews and Manny resolved it. Great service.. very happy!!! So far so good with this review app. I like they will be expanding with more options. So far, this app is for all merchants to show case their reviews. I recently update my theme and thought I lost the reviews, but it's still held for you by Yotpo.

Banglez Bazar
United States
Over 3 years using the app
Edited February 2, 2022

We recently changed themes in our store and the widget disappeared. Howell was super helpful in getting things up and running again and in record time. We love using Yotpo and the customer service is always A1! Keep up the great work you guys!

Mini Soles
United States
Over 3 years using the app
April 26, 2016

Very user friendly and exactly what I need for my website!

Poppingtons Popcorn
United States
Over 3 years using the app
Edited August 17, 2023

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Mikstore Car Accessories
Philippines
Over 3 years using the app
December 10, 2019

been using this app for about a year now. Its definitely great for conversions and great customer service!

Coconut Whisk
United States
Over 3 years using the app
May 24, 2023

The customer service agent Ronel R is very helpful! The issue was solved with no problem. The app works

SYX MOTO
United States
Over 3 years using the app
Edited May 12, 2022

5 stars for Lemuel C
Exellent customer support ! It's the third time that I need support and was great all times !

Little Guerlet
Belgium
Over 3 years using the app