Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 10, 2019

been using this app for about a year now. Its definitely great for conversions and great customer service!

Coconut Whisk
United States
Over 3 years using the app
May 24, 2023

The customer service agent Ronel R is very helpful! The issue was solved with no problem. The app works

SYX MOTO
United States
Over 3 years using the app
Edited May 12, 2022

5 stars for Lemuel C
Exellent customer support ! It's the third time that I need support and was great all times !

Little Guerlet
Belgium
Over 3 years using the app
January 18, 2021

YOTPO's customer service is great! Whenever there are any issues, the team quickly responds and comes up with an effective solution!

Jacked Factory
United States
Over 3 years using the app
Yotpo replied January 26, 2021

Thank you for your review, happy to hear you had such a positive experience with our customer service.

June 14, 2013

very happy with this app. from day one we were able to get our customers to come back and leave reviews about our product! plus we were able to post our best reviews on our social networks to share with our community.

Sodacase.com
United States
Over 3 years using the app
Edited April 11, 2023

This app is the best and the customer service is 10/10! Thank you Warly S for going above and beyond!

the snuggit company
Canada
Over 3 years using the app
Yotpo replied October 28, 2019

We are so so happy to hear it! Thank you so much for taking the time to write a review, we love hearing that our support team was able to help out.

September 9, 2018

As we're just starting out it's crucial to have reviews sorted out for the store..

Yonathan was super helpful as we had a few issues with emails being sent out at the beginning, but it all worked out well and he was super fast and reliable with supporting us.

We're currently using the free plan which works out well for now but will probably go to a paid plan later!

The Wahi
Australia
Over 3 years using the app
November 3, 2021

Very helpful solved my issues in minutes! Installed the app years ago and have never had any issues until now and it was solved very quickly.

Gordon Castle Scotland
United Kingdom
Over 3 years using the app
November 5, 2023

Very helpful customer service from Ruzsel J. Quick respond and hope the problem can be saved very soon.

SEKHMET PCP Airgun Accessories
United States
Over 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

November 26, 2019

A great app that adds credibility to your products / services (provided you receive good reviews from your customers ;) )! Easy integration and management. Also appreciate the support the team provided when we needed to reinstall the app, prompt and efficient. Thank you!

The Soap Co.
United Kingdom
Over 3 years using the app