Yotpo ‑ Product Reviews App

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

This app is horribly overpriced in today's marketplace. After being with Yotpo for more than a year, and consulting with their marketing team to get me to upgrade to their higher tiers for other add-on services, I have since found that there are other companies offering similar services for far less coin.

Worst of all about Yotpo is the customer service. I am trying to export my reviews via csv file, and the app will not export the reviews. This could be just a technological glitch, and no one should expect a company to be perfect in this regard. However, I have contacted Yotpo three times now in the last week to get tech support help with this bug in their app, and I have received NO responses. Not even one acknowledgement that they are going to help out.

Buyer beware. If I were you I would look elsewhere. As for me, I'm not looking back....but I do hope I can get my hundreds of reviews exported, and yotpo does not seem to be willing to help.

a must for all ecommerce business

Their support has been prompt and super helpful every time. Installation was easy and any time we had issues they were there to fix it in no time.

We just added the free version a few weeks ago. But didn't have the time to explore the app, but now that we have it's great. The feature to import reviews is great because those are hard to acquire but I've seen more acquired reviews in a short span of having this app. To top it off they offer exceptional customer support especially Juna who helped resolve my concern in a matter of minutes allowing me to focus on keeping my business running! Will definitely consider adding the premium version soon.

We've been Yotpo customers for a number of years and they reaffirmed for us recently that they are here to help us succeed with the offering of a custom solution that fully met our needs. We're looking forward to growing with Yotpo as both their and our offerings expand. Very intuitive UI and excellent customer support.

Yotpo's El'van service is fantastic! they answer quickly and to the point. It's a very useful app to work with and generate reviews to your business,

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

I would give them 10 stars ... Excellent features but really the customer service team rocks. They (Bernard) took time to understand my business via chat and went above and beyond to get the Yotpo platform to do what we needed it to do. I'm a raving fan and eternally grateful for their help!

My reviews were being posted prior to my approval. Orly explained why this was happening and put my mind at ease. I appreciated his timely response as it was close to midnight and I wanted to close shop for the day. Thanks, again Orly! Lisa Owner of Sage Nontoxic Skin Care