Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 27, 2015

I'm loving the set it and forget it, nearly guaranteed success of Yotpo review collection. Even with the free plan, I'm getting reviews for my shop more often than I did with any other review collection system. Thanks, Yotpo.

Bella Puzzles™ Wedding Guest Books
United States
Over 3 years using the app
May 22, 2020

Brilliant customer service - Jo Lorenz spent ages fixing some tricky coding we couldn't do ourselves to get everything settled into our website in the right places, and our reviews are coming in steadily. The photo feature is a great addition too.

Tovi Sorga
United Kingdom
Over 3 years using the app
Edited June 3, 2021

Gimbert from the chat support assisted me in a matter of seconds and resolved the issue almost as fast. The app is very easy to use and if I need or don't understand something, they solve it really fast. We've not been using the app for so long but this our experience so far! Thank you Yotpo team members for always being so effective :)

Maya Lumbini
Spain
Over 3 years using the app
November 9, 2021

responsive service. worth the cost. We asked customer service to help us reinstall the app because we are moving to a new theme, no dramas. recommend

Breeze Valley Coffee
Australia
Over 3 years using the app
January 14, 2022

I love Yotpo, great customer service, easy platform, and brings in hella reviews to our site! I've been using for over 2 years now.

SheOrgasms LLC
United States
Over 3 years using the app
September 15, 2020

Great support ! The team is really quick to find solutions and to guide you through the different functionalities

Zeste
France
Over 3 years using the app
Yotpo replied September 16, 2020

Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.

September 22, 2021

Great application, still on the free version but will upgrade as soon as the number of review requests increases. And the customer support service is excellent, quick and efficient! Highly recommended!

namana.london
United Kingdom
Over 3 years using the app
Edited June 29, 2020

I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.

Kids Who Shine
Australia
Over 3 years using the app
February 14, 2022

Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.

Liloo Signature
Canada
Over 3 years using the app
Edited May 11, 2021

The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!

Forij.co
United States
Over 3 years using the app