Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 29, 2021

The best thing I ever done was download this app. It’s fantastic. Customer support is very responsive. I had a little issue because I updated my theme and Manny really helped me out. Actually fixed it all for me and done some more. Easy 5 star to give. Thanks again to Manny

Giftworks
Ireland
Almost 4 years using the app
September 28, 2015

Reviews are critical to our business and Yotpo offers the best review system we've ever tried. I consistently get new reviews everyday.

Paracable
United States
Almost 4 years using the app
February 19, 2022

Howell Keith was an amazing help to me! I love Yotpo and always want to integrate it when I change my theme! It's always so difficult but the support staff makes it so painless for me! Super responsive and quick to fix my issues!

Iconyx Cosmetics
United States
Almost 4 years using the app
June 11, 2021

James is very helpful and assisted me with all my questions with the app. He was able to answer my questions professionally. Thank you

UVM Collection
United States
Almost 4 years using the app
March 16, 2023

Warly S. was extremely patient and helpful. Importing reviews from Yopto to shopify is definitely complicated and not very intuitive! ( just being completely honest here lol ) but Warly S. walked me through each and every step and answered all of my questions with the patience of a saint. Thanks Warly S. !

GazzybyGazzo
United States
Almost 4 years using the app
Edited June 28, 2018

Yotpo is easy to use both as a store owner and customer. Product reviews are very important to attract new customers, and Yotpo makes it easy for your existing customers to leave a review directly in your automated follow up email. Everything is good if you can stick to the basic features.

The only significant minus that I can think of (which could have lead to fewer stars) is the exceptionally high-priced premium plan. This is important to take into consideration if you run multiple Shopify stores for different countries/locations, and you would like to use a premium feature like sharing reviews across different domains.

Amok Hammocks
United States
Almost 4 years using the app
August 16, 2016

This app helped us create a steady stream of revenue from our customers, encouraging them to buy more, and offering them discounts for their reviews.

Myeyecolors
United States
Almost 4 years using the app
March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Cooltiva
Chile
Almost 4 years using the app
March 22, 2019

I reached out to Yotpo for a question I have in mind regarding my subscription.. One of their representatives, Pauline, was very timely and accommodating in responding to me.. Thank you..

ecoMaster Store
Australia
Almost 4 years using the app
Yotpo replied March 27, 2019

Thanks for the feedback, ecoMaster! Glad to hear you got the help you needed from our team :)

Edited October 10, 2020

i am getting the best out of it as automatic email review is the best part and i got one 5 star review already , highly recommended, good customer support

Home Apparel Online
United Kingdom
Almost 4 years using the app
Yotpo replied October 11, 2020

Thank you for leaving a review. We're really happy to hear you're loving Yotpo and that you're already seeing results!