Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

May 3, 2022

We have been using this app for almost 2 years and its the best reviews app in Shopify. Customer support is excellent and is there when you need them. Highly recommended A+++

YankeeKicks Store
United States
Over 2 years using the app
July 28, 2014

App works great with a nice back-end interface and great display on site. App is also NOT inside an i-frame, which I think is great :) Pricing for premium seems reasonable.

Chosen Foods
United States
About 2 years using the app
Edited February 20, 2023

Yotpo has great customer service. Ronel R. was able to fix my issue quickly via the chat feature. Thanks!!

Rock Creek Crates
United States
About 2 years using the app
June 14, 2022

Albert V was very helpful with my questions today. Albert was nice and responded quickly. Very satisfied with my support chat today.

Stylest
United States
About 2 years using the app
January 19, 2022

I found Yemuel C very helpful when I needed assistance with the app integration. Really appreciated the help :)

On The Grid Mapping
Ireland
About 2 years using the app
October 19, 2021

good experience.. i contact customer service. and inmediatly receive support. and fix the problem.... i recommended....

MELOTRAJERONDEUSA
Colombia
About 2 years using the app
September 13, 2022

Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!

SHAZ & KIKS
United States
About 2 years using the app
Edited June 29, 2021

James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.

Hardwire LLC
United States
About 2 years using the app
Edited April 21, 2015

Has helped our store build its reputation, and increase our ranking in Google. Great app. Thanks Yotpo!!

Smog Test
United States
About 2 years using the app
July 5, 2021

I needed help from the support team to edit the CSS code of my website and Ed did a great job! Thank you again.

Maya's kind
Bulgaria
About 2 years using the app