Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 22, 2021

Very good app, simple to use and excellent support (James Yotpo). Would highly recommend using Yotpo

Dr Will's
United Kingdom
Over 3 years using the app
December 12, 2014

nice little app but help the shop to be more closer with the existing and perspective customers!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app
March 13, 2016

Yotpo is a mission critical application for my shop. We love this product! I still miss a reviews feed so i could integrate with other sites.

Vaporremed
United States
Over 3 years using the app
January 21, 2021

In my opinion, the best rating app. Many thanks also to Noren from the support team, my question was answered already 1 hour later helpful!

fashionall.de
Germany
Over 3 years using the app
Yotpo replied January 26, 2021

Thank you for your feedback!

May 4, 2023

Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.

Smart Bamboo
Mexico
Over 3 years using the app
August 15, 2019

Amazing and easy to use app, once you've installed it you can easily collect reviews from your customers. Love this app - had an issue during the installation process, Josephine from Yotpo was able to help me within hours. Now everything works perfectly fine!

TOZAIME
Germany
Over 3 years using the app
Yotpo replied August 28, 2019

Thanks for taking the time to tell us how you're enjoying Yotpo, Tozaime! We appreciate the great feedback :)

June 7, 2021

thanks a lot for your patient and help. Trying you best to fix all the questions i have.
Your good service makes me think that I should pick yotpo.

WEMUG
Hong Kong SAR
Over 3 years using the app
June 23, 2021

Jo lorenz really me out when I had issues with installing the star rating! Amazing customer service, very fast and very informative!!! Great customer representative. Thank you Jo for your help!! :)

Marfia Beauty
Australia
Over 3 years using the app
June 14, 2022

Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.

zeaetsia
Romania
Over 3 years using the app
February 13, 2021

Great customer service. Thanks so much Anne for helping me setting the app up!!! Highly recommended

Sebbie's Craft
Canada
Over 3 years using the app