Reviews (4,863)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.

February 14, 2020

Excellent app for no cost. Quick support. Thanks for your services.

MadaLuxe Vault
United States
Over 1 year using the app
Edited March 28, 2023

Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly.
I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I ...

Saison des Pluies
France
Over 1 year using the app
December 27, 2016

Awesome app makes getting customer reviews a breeze.

Csa Medical Supply
United States
Over 1 year using the app
Edited November 5, 2024

Daniel P and Reymon were responsive and quick with fixing an issue I had once I updated my theme. They wasted no time on helping me and I had one of the best customer service experiences. Thank you!

LE sensor
United States
Over 1 year using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

November 8, 2022

Very quick when it comes to customer service. Doner P was great help and answered all my questions and helped me get started with using the app.

Savor
United States
Over 1 year using the app
May 13, 2022

Great experience. All of my questions were answered quickly and my rep was very knowledgeable about all of the different questions I had!

Revy Skincare
United States
Over 1 year using the app
February 26, 2020

We've used this app for product reviews and love it. It drives so much traffic back to our store with email review requests, i'd recommend giving it a try.

Mulberry & Grand
United States
Over 1 year using the app
Edited February 26, 2020

ask for how to export Q&A, there is no option in your Yotpo Admin to export. Ron help to do this. Thank you so much.

TheLAShop.com
United States
Over 1 year using the app
October 24, 2023

"John G provided exceptional help with our online widget update. His expertise and dedication truly shone through. Thanks to him, our widget is now running seamlessly. Kudos to John for his outstanding support! A huge shoutout to John for going above and beyond!

Thank you John G

SMAIBULUN
Australia
Over 1 year using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

Edited May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mattress Crafters
Australia
Over 1 year using the app