Reviews (7,171)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited June 26, 2023

Customer service was great! Helped with my inquiry quickly and efficiently. Definitely would recommend this app. The customer support is also very helpful and efficient!

Wuxly Movement
Canada
Over 3 years using the app
Edited April 8, 2022

Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.

Only Natural Pet
United States
Over 3 years using the app
Edited November 24, 2024

When we needed some extra integration Vien Saints E jumped on it and got the job done!! He was great to work with and fixed our problem so quickly, meeting my very high standards.

Revolin Sports
United States
Over 3 years using the app
January 20, 2021

Mary Ann was very helpful in getting my review carousel where I wanted it on my home page! thank you!

Arabella Baby
United States
Over 3 years using the app
Yotpo replied January 26, 2021

Thank you for sharing your review!

June 1, 2021

Great customer support! Very helpful and timely responses. Easy-to-navigate interface. No complaints here.

Beanfields Snacks
United States
Over 3 years using the app
Edited November 29, 2019

I used this app to help me display all my reviews in one place and it does it perfectly. As a start-up business I don't have many reviews so having them in one place really helps my business social proof. I love that even at the free level I can automate reviews emails and a have a reviews tab displayed automatically on my site. Love this app. Its a must on my site and highly recommend!

Cliqq Clothing
United States
Over 3 years using the app
September 30, 2020

Amazing service. Diane , who helped me out, was wonderful installing the code I didn´t know how to. Great service!

Clean Hippies
Mexico
Over 3 years using the app
Yotpo replied October 1, 2020

Thank you for your review! We'll pass on your kind words to Diane.

June 3, 2023

I recently had the pleasure of receiving exceptional customer service from Allen M, and I must say that my experience was truly outstanding. From start to finish, Allen demonstrated a level of professionalism, knowledge, and dedication that exceeded my expectations.

First and foremost, Allen's attentiveness and willingness to help were remarkable. He listened attentively to my concerns, asked insightful questions to better understand my issue, and ensured that he fully grasped the nature of my problem. His patience and empathy made me feel valued as a customer, creating a positive atmosphere right from the beginning.

Allen's expertise in the subject matter was evident throughout our interaction. He displayed an impressive understanding of the product and its features, offering valuable insights and guidance. His explanations were clear, concise, and tailored to my specific needs, enabling me to resolve my issue promptly and effectively.

Sevendal
Norway
Over 3 years using the app
Edited May 6, 2021

I needed help with a small snippet of code, talked to Junalou from support. He was great and got the issue taken care of in seconds. It took more time for me to explain the issue and to get the answer. Yotpo has be great for displaying our reviews. Manny was a big help in importing our existing reviews that we collected over the past year.

Brilliant Evolution
United States
Over 3 years using the app
Edited October 6, 2024

It's a great app to collect reviews, show star-ratings on store and on Google search, Google shopping and we are very happy using it.
Doner P. was very quick and helpful with clear answers. He was also very assuring which we very much appreciate!
Thanks!

JAPEX STORE
Japan
Over 3 years using the app