Yotpo Product Reviews & UGC , 6,836 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.
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We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo!
Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.
I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.
We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!
Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.
We are very happy with Yotpo tech support. I had a convoluted problem to resolve but Michele with tech support was very patient and thorough and helped to a successful resolution. Thank you!
Update - I was in need of support again and Caroline did a splendid job in locating and resolving the problem for me. Yotpo does make a major difference in the success of my store. Thank You!
The customer support was super useful and kept following up when I didn't get back to them in a timely manner. It was great!
YOTPO is going to change our business, I can already tell. We just installed it, and already we've had over 15 people give INCREDIBLE feedback on our products, which is going to completely improve our marketing directives.
On a personal note, Sasha M is INCREDIBLE!! Super timely, knowledgable, and friendly to boot.
Will recommend YOTPO to all of my ecommerce friends!
I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!
We have been using Yotpo for reviews for a very long time. The app works very well - If you are not using this on your store, I strognly recommend you to try this out.
Mayank
atisundar.com
Me a servido y adquiri el plan minimo y tiene muchas herramientas y el soporte es excelente, le seguire probando y comentando.