Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 14, 2021

I use Yotpo to learn how my customers feel about their purchase. It is very easy to integrate and the price plans are manageable for small businesses, which is a plus. Also, the customer service is next level. They ensure that all your questions are answered and that you feel comfortable using the platform to achieve your goals. Love it!!

Shop Kloset Essentials
United States
Over 3 years using the app
Edited November 19, 2021

Exceptional App. The service is quite good as well. Nick helped me quite a bit. Anytime I need assistance, the whole yotpo team is super responsive and quick. If you're looking for a reviews app, this one is super solid and worth the money.

The Steeping Room
United States
Over 3 years using the app
Edited April 2, 2020

Great customer service. I like the emails can be edited. If the review stars can be shown right under each product title will be even better

KARUILU home
United States
Over 3 years using the app
May 11, 2013

This is an awesome app that help drive customer's engagement, works great and the customer support replied our questions quickly. will definitely recommend!

ARTSY MODERN - Discover Fresh Designs For Your Everyday
United States
Over 3 years using the app
May 30, 2020

Great customer service, i has been customizing this APP and that's amazing, i can manage reviews, custimize them, and show real reviews in my website. Also really good customer service, thanks for all the support, so fast and nice one :)

Decoración Alcazaba
Spain
Over 3 years using the app
Edited May 15, 2020

Easy to install and solves our needs. Efficiently collects reviews. Customer service it attentive and very helpful.

BeautyProphet
United States
Over 3 years using the app
December 9, 2021

Always fast and help with any questions or issues I may have. Great customer service and team. Thaks for everything!

Warrior Greens
United States
Over 3 years using the app
February 26, 2021

Junalou at Yotpo helped me install the app properly as I was having some issues. Very friendly and helpful. Definitely recommend using the live chat if you have any questions or concerns.

Purple Finch Apparel
Canada
Over 3 years using the app
Edited May 17, 2022

Im on the free version of this app, and very happy about it. It's absolutely the best one out there.
Really great costumer service, thank you btw!!:) Kenn T. & Allen Yotpo are absolutely marvelous helping sorting things out!

HERBES FOLLES
Portugal
About 3 years using the app
May 27, 2021

Great customer service and integration with shopify! Good and useful tools, no bugs. Great experience so far

Rad Gal Roller Skate
Bulgaria
About 3 years using the app