Reviews (7,092)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 20, 2024

I had a few issues when setting it up but customer service was quick to help.

FishOfHex Aquatics
United States
5 months using the app
Yotpo replied July 15, 2024

Thank you for sharing and for the positive review!

May 24, 2024

I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.

A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!

Our Day Of
United States
About 2 years using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

June 9, 2024

Love this app. Doner was very helpful with setting up my reviews widget Thanks!

Hamlin
United States
Almost 3 years using the app
Yotpo replied July 11, 2024

We're thrilled to hear that you love the app and that Doner was very helpful in setting up your reviews widget. Your satisfaction is our top priority!

June 4, 2024

Excellent customer service! Ruzsel J was very knowledgeable and was able to solve my problem within minutes.

Cashier Depot
United States
Over 2 years using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

July 3, 2024

helpful with service requests

Skin Inc - Singapore
Singapore
Almost 6 years using the app
Yotpo replied August 19, 2024

Thank you for your feedback!

May 30, 2024

They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!

Femique
Sweden
Over 2 years using the app
Yotpo replied June 7, 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.

November 15, 2024

Great support.

Tuju
Romania
3 days using the app
July 18, 2024

Jann did a great job helping me!

Elev8
Canada
3 months using the app
Yotpo replied August 19, 2024

Thank you for sharing your experience with Yotpo!

May 26, 2024

Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.

Beyond Memories
United States
11 months using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback.

June 15, 2024

Ruzsel was great he handled my issue quickly and made sure everything I needed was done great customer service

R&R Now
United States
About 2 months using the app
Yotpo replied July 15, 2024

Thank you for your kind words! We're delighted to hear that Ruzsel provided you with excellent customer service and resolved your issue promptly.