Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

April 24, 2024

The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.

Mountain River Wood Co.
Canada
About 3 hours using the app
January 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Flirty Soap Co.
United States
2 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Eve's Crackers
Canada
9 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

December 28, 2023

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

GRAY MATTERS
United States
About 3 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 16, 2024

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

The Keto Shop
United Kingdom
6 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Werner Paddles
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 28, 2023

Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.

Blowfish for Hangovers
United States
Over 7 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

March 7, 2024

Great help from Ruzsel!

COORE
Norway
About 2 months using the app
April 28, 2024

This app is fantastic. Also, the support (Jeorge-san) responded promptly and appropriately to our requests.

ヒトシナ
Japan
11 days using the app
February 1, 2024

Rhenant was helpful

Punch'd Energy
United States
About 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.