Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 17, 2014

Excellent app! Try it and experience it!

Infitnity
Singapore
About 3 years using the app
March 13, 2022

Great app and great support. Had a bit of trouble with updating my account email and they got it sorted quickly. Thanks!

GRAYL® New Zealand
New Zealand
About 3 years using the app
Edited December 11, 2019

Really easy to use interface and EXCELLENT customer service. Highly recommended for a Shopify site.

Santana Sounds
United States
About 3 years using the app
Yotpo replied September 18, 2019

Hey Santana Sounds, thanks for the great feedback!

February 11, 2022

I have been using yotpo for a year and its been great. no regrets. i love the customer service very efficient, recently was helped by one of the staffs Eduardo R very quick to help. thank you

AmipardHair
United States
About 3 years using the app
Edited September 14, 2021

Great and quick service by Gimbert! I changed the theme on my website and I lost all the reviews and review section, Gimbert fixed it! Great app!

Gramina
United States
About 3 years using the app
June 5, 2018

The best app for reviews.
Excellent customer care

Pepegustofood
Italy
About 3 years using the app
April 4, 2022

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Remilia Hair
United States
About 3 years using the app
October 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Elements
United States
About 3 years using the app
November 17, 2022

Super easy to use. Ran into an issue with my reviews not showing and Eunice had it sorted out for me in just a few minutes.

Savvy Shop Co.
United States
About 3 years using the app
Edited August 13, 2021

My reviews were not showing on my website, but after chatting with the support team they were able to get them displayed. I rate the app 4 stars because of the price and the limitations. However I would give 5 stars to the support agent Orly.

Pizza Skateboards
United States
About 3 years using the app