Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited May 13, 2022

I used the free version, which was great, but really wanted to use a couple of the paid features, so recently upgraded. However many of them you needed to add code and I really had no idea how to do that and thought I would need to pay someone, but I was lucky enough to find Ronel R & Reinier D via the live chat and they literally did all the coding for me on the spot! I was totally amazed and super grateful for his help. Highly recommend the App and the service team! Excellent! Edit: Just had another issue which I needed help with, and the service team once again did not disappoint. Thanks Rhenant for your super efficient on the spot help!

LO & BEHOLD
Singapore
Over 2 years using the app
June 14, 2021

Ed, was amazing! He helped me get all of our reviews posted onto our site in just a few minutes! We have worked with Yotpo for years and love the platform.

Thornburg and Company
United States
Over 2 years using the app
Edited May 4, 2022

Jeorge Kenneth V was the best at solving my technical problem right away. He was extremely knowledgeable and a true expert. Also, spoke with Rhemy R. who was amazing. Thank you

The Uniform Supply
United States
Over 2 years using the app
May 10, 2023

I was helped by Daniel P and he was absolutely amazing helping me put placing the reviews carousel adn badge on my homepage. I am very much satisfied with the service he provided

Mylottush
Mexico
Over 2 years using the app
July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Smith & Sinclair US
United States
Over 2 years using the app
November 23, 2021

Needed help redirecting my Yotpo account from Woocommerce to my new Shopify store + my reviews and Kenneth was amazing he made the whole migration super easy. Thanks a Kenneth

JWM4x4
Canada
Over 2 years using the app
June 17, 2021

Elven was such a big help. I got kinda confused in the process of setting the ratings up on my page and Elven swooped in to save the day. Service was very quick, too!

G.R.I.N.D. Gear
United States
Over 2 years using the app
August 10, 2022

The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!

Birdie Threads
United States
Over 2 years using the app
July 28, 2022

So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!

Her Name Was | Jewelry & Accessories
United States
Over 2 years using the app
Edited December 1, 2021

Servicie and app are just PERFECT!! thanks for all this excellent work guys... my sales are increasing because of you YOTPO!!

Casa del Cuenco
Chile
Over 2 years using the app