Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

January 4, 2021

Incredible app! Nothing bad to say - does exactly what you need for your website and collecting reviews!

Ross Metals
United States
Over 2 years using the app
Yotpo replied January 6, 2021

Thank you for leaving a review!

June 3, 2022

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Haircredible
United States
Over 2 years using the app
Edited October 15, 2021

I needed my reviews to be redirected to a new listing and the chat agent was very helpful. It is also very helpful that the chat support is available 24/7. I am also glad that these features are available to the free subscribers and you don't have to pay extra to use the functions of the app.

Boy + Mama
United States
Over 2 years using the app
July 31, 2020

Just getting started with Yotpo, but everything has been fantastic so far. The customer service has been so helpful getting us setup. Thanks Yotpo!

Lochtree
United States
Over 2 years using the app
April 28, 2021

Fantástica aplicación y atención al cliente, normalmente trato con Sheen y me resuelve siempre todos los problemas.

Zeta Drinks
Spain
Over 2 years using the app
April 30, 2021

Eunice was a legend helping be get sorted with my reviews. Definitely recommend the platform if you are using Shopify.

SPARX
Australia
Over 2 years using the app
March 25, 2023

Its a great app, the customer support is amazing, Allen M helped me resolve my technical issue within seconds over chat & I loved the customer support experience, would recommend the app :)

The Ethnic Label
India
Over 2 years using the app
Edited June 28, 2021

great app, which is easy to use. their service has also been great and really responsive when ive needed help. very happy. Ed really helped me out and installed the reviews code to my product page

Puggle Baby Australia
Australia
Over 2 years using the app
Yotpo replied October 28, 2019

Thanks for the review! We're thrilled to hear you've had a great experience with our customer support team.

June 8, 2021

Very easy to use, I love this app! Also, their customer support is great when I an issue, Orly, was there to solve my issue easily. I highly recommend this app.

Sassy Honey
United States
Over 2 years using the app
September 14, 2022

Had John Today, walked me through everything. so helpful and quick, wouldn't be anywhere else, thank you

Bartholomew Clothing
United Kingdom
Over 2 years using the app