Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 16, 2016

There is nothing quite like the thrill of getting your first 5 star review, and Yotpo automates the review collecting process so that it's easy to get them. There were a few minor set up issues, but their account management team is great to work with, is very knowledgeable and is quick to help make sure you are on track. I love the automation that allows you to automatically have reviews post to social media. Overall a great investment so far.

Newzealandsbest
United States
About 3 years using the app
January 12, 2021

Diane was great she basically fixed all for me! The app looks great! Waiting for those reviews to start pouring in.

Cloudnola
United States
About 3 years using the app
Yotpo replied January 14, 2021

Thank you for leaving a review. We're glad Diane was able to assist you with everything you needed.

October 25, 2023

I worked for a couple hours trying to troubleshoot my own issue with product reviews being listed incorrectly on my website and product listings. I finally caved in and reached out to Yotpo support and was connected with Doner P. and they were able to assist me with fixing my review visibility and also importing my manual reviews as well. Thank you so much for being patient and knowledgeable to resolve my problems. Highly recommended!

Black Lavish Essentials
United States
About 3 years using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

July 11, 2013

Excellent application. Does what is says it does. Other customers are able to see reviews left by other customers. It promotes sales.

ZASTTRA.com
South Africa
About 3 years using the app
February 23, 2016

Excellent tool. Simple seamless integration, and configuration.
Easy to use, and it gets easier to use every day, with so many excellent new features.

Ninostyle Com
Nigeria
About 3 years using the app
December 28, 2023

Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.

GRAY MATTERS
United States
About 3 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

November 4, 2019

The help team was super fast and super helpful! I love this feature on my website because I feel like it gives customers an insight into other people's experiences with the products. I am very happy with this app and the helpful team behind it. Thank you.

Forever Soles
Australia
About 3 years using the app
Yotpo replied November 12, 2019

Thank you so much for your review. Happy to hear you're enjoying Yotpo and our support team is hitting the mark!

Edited March 5, 2019

It is easy to install and set up, and has thus far fetched us quite a few reviews. I wish the free version was a little more versatile or the paid versions cheaper, but I am pleased with the app and how it performs. I recommend to anyone looking for reviews within their site. Support for Yotpo is also excellent, after updating our site and losing the install, Justine fixed us right up and had back up and reviewing in no time. Highly recommend.

Artesanos Design Collection
United States
About 3 years using the app
September 1, 2015

Yotpo has been a hugely helpful app for our growing e-commerce business! We love how we can plan exactly when a review request email will be sent to our customers and Yotpo makes it easy for customers to publish them on our website. Not only do glowing reviews help us sell more of our product, but they also help with SEO. We highly recommend Yotpo for any e-commerce shop!

Water Gallery Worldwide
United States
About 3 years using the app
September 15, 2022

I worked with Simoun Francis S and he helped me reimport my reviews on a product that was accidentally deleted. A lifesaver! Thank you so much! I was so sad to lose our valuable reviews but he was able to restore them.

Kaka'ako Kasuals
United States
About 3 years using the app