Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 14, 2021

Easy to upload and use this app. Eunice was very helpful in solving my problem when I messaged for help.

Twenty Five and Pine
United States
About 3 years using the app
Edited June 11, 2020

I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate

L'ODAÏTÈS
France
About 3 years using the app
January 21, 2022

I've been using this app for my online store HumanityShield.com and, so far, it's been really amazing. I love how clean and simple it is. I also love the 5 star support that I got from Kenn who helped me fix a technical issue with 2 of my customer reviews. If you want to improve your Shopify store's social proof, use this app.

HumanityShield
Canada
About 3 years using the app
January 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

The Workers Club
United Kingdom
About 3 years using the app
October 18, 2018

Michelle was SO helpful with my questions, and once I was set up reviews started coming in - looks great on my site!!

CHD warrior
United States
About 3 years using the app
June 16, 2021

So I was having trouble using an import feature for reviews and don my man solved it like it was nothing and that too in couple minutes! Thanks don!

FUEL10K™
United Kingdom
About 3 years using the app
February 8, 2023

Rhenant was a superstar. Patient and brilliant. He fixed the issues I was having displaying the reviews exactly how I wanted them.

MRS-RITCHIE.COM
United Kingdom
About 3 years using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

December 2, 2013

We have used this for our legal agreements website now since January and have been very happy with the functionality and support. Super, especially considering it's free.

UK Template Agreements and Sample Contracts
United Kingdom
About 3 years using the app
April 8, 2022

I love this application and service so far! My review rating on my website has increased dramatically.

Land of Nostalgia
United States
About 3 years using the app
July 27, 2021

Don has been really helpful in supporting our queries via the online chat. Kind and helpful service, answered all questions quickly and efficiently

Víví's Auntíe
United Kingdom
About 3 years using the app