Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
Really recommend this app, easy to set-up, everytime i need any help the staff is always very helpful, specially Mau, who has helped me a lot.
I tried many apps before, and i couldnt get what i wanted until now!
Heya Looney Spoons! So glad to hear you are happy with Yotpo. We really appreciate the great feedback!
I have enjoyed this app so far. The support team is AMAZING! Ed from support was so knowledgeable and helpful. He came in and helped me get my reviews set up correctly so they are visible on my site and easy for my customers to see.
We're currently using the free plan, and will upgrade once our order count gets high enough. The widget was relatively easy to install, and automated review request emails really save us a lot of time and effort. We've had a few special requests with which we needed customer support assistance, and the Yotpo support team has always been really quick to respond and help us solve the problem (same day to 1 day turnaround, usually). Would recommend!
Ronel R. was extremely helpful getting the star widgets put in place on my website. Thank you for the help.
The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!
Very happy with quick customer service from Leizel! Thanks! Quality, quick service is greatly appreciated, and the value of the Yotpo app is solid.
Noren was fantastic, super fast and really helpful. A total joy!! Thank you so much for the help Noren, really appreciate it as always.
Thank you so much for taking the time to leave a review. We're so happy to hear you had such a positive experience with our customer service!
We'll definitely pass on your kind words.
This is a great app and they are adding new features all time. Easy to install and use.
The best review software currently on the web period. Better than trustpilot and the others. Reasonably prices and free up to 50 reviews.
Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer.
There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.