Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I love the tools for business owners to use to help encourage potential buyers to buy their products. Manny in Customer service was fast, friendly and resolved my issue.
Sheen has helped me several times with the on-site widget. Very helpful and great app! Thank you Sheen for all the help.
I am very impressed by the technical help we have received from the Yotpo team. Very prompt and a pleasure to work with. Thank you John B
Thank you for your review, happy to hear you had such a positive experience with our customer service.
Great customer service! James was able to help me out with a technical issue right away at 9pm. Awesome!
I felt lost as all my review data suddenly disappeared. I used the chat feature and Kenneth John M. patiently helped me. Not only he was courteous, but he resolved the issue within 2 minutes. Thanks!
10 star service !! Definitely Worth the pay in terms of design, service & features. Mark was so Helpful, fast and responsive. He did all the installation/ Review widget and also created a review page on my store ! Im so happy I've chosen this app that has a team I can depend on. Everything was done in less than 30 minutes.
We had issues with reviews loading to our website and Arven was a great help in identifying the issue and resolving it for us quickly. It was a smooth process to access support and help, and follow up was prompt and very friendly and we had a solution quickly. Thanks!
Junalou went above and beyond to help our site add in the YOTPO review carousel. She explained everything in detail and was very customer focused. Thank you for having Junalou on your team!
Loving this app so far. Will definitely consider upgrading when we can . Easy install and we started getting great reviews straight away. Thanks Yotpo from all the team at Pethaus.
I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!