Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, seamless integration, and automated review requests. They value its customizable review widgets and social proof feature, which boost customer confidence and conversions. The app's efficient customer support and valuable analytics tool are also appreciated. Merchants find the ability to manage customer feedback and send review requests to new customers particularly useful, noting it can enhance sales, customer loyalty, and brand image.

March 7, 2024

Great help from Ruzsel!

COORE
Norway
About 2 months using the app
April 14, 2024

Jeorge was very helpful

HALA
United States
21 days using the app
February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

December 23, 2023

My reviews weren’t showing on my website, possibly due to some changes I’d made. I reached out on a Saturday and Doner fixed the issue immediately. Thanks!

Brace Direct
United States
7 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

Edited January 21, 2024

Rhenant is amazing! Very helpful and patient. Quickly resolved my issue and I highly recommend!

Kumari Skincare
United States
3 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

December 14, 2023

I have to say, the help I received today was fast and extremely efficient. Rhenant T helped me. Didn't know exactly how to implement what I was asking. Did some quick research and accomplished exactly what I needed. Thank you!

Kai Gourmet
United States
About 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 18, 2024

Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!

ieriasnama
United States
About 1 month using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

May 11, 2024

Ruzsel was fantastic! We hopped on a video call and he walked me through what I needed to know. It was a great experience! Thank you!

Love & Light Jewels
Canada
About 1 hour using the app
January 10, 2024

Thank you for your outstanding support, John G. It was incredibly helpful.

ela lane
United States
Over 1 year using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

February 7, 2024

Customer service was super helpful and went above and beyond from the jump to help resolve the issue. It took a while to reach someone, but once I did it was great. The wait time in the queue I assume is because of Shopify removing it's Product Reviews App.

Werner Paddles
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!